HotSOS Mobile vs MyRelais
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HotSOS Mobile
Empower hotel staff with a mobile solution for service and facilities management. Access service orders, perform inspections, and manage operations on the go to enhance guest stays.
- Service order management
- Guestroom inspections
- Public space inspections
- Role-based access
- On-the-go operations management
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HotSOS Mobile extends Amadeus' award winning desktop Hotel Service Optimization System to the field on mobile tablets and smartphones. HotSOS is the premier application for empowering hotel employees to provide guests the best possible stay from a service and facilities perspective. Through HotSOS Mobile, employees and managers can access multiple functions catered to their role within the hotel operations.... The role based access notifies staff of awaiting service orders and allows them to view detailed information and manage pending work better. HotSOS Mobile also gives the ability to generate service orders and perform guestroom or public space inspections and gives department heads and hotel managers a tool to easily manage operations on the go. Please contact hospitality.support@amadeus.com to inquire more about Amadeus' innovative hotel solutions.
MyRelais
Access all services and tools linked to your membership through this central information hub. Stay connected with your organization's resources.
- Access services
- Access tools
- Membership linked
- Information hub
- Organizational resources
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The MyRelais intranet is your information hub to access all services & tools linked to your membership.
Screenshots
Verdict
The clearest difference is rating: HotSOS Mobile at 2.6 against MyRelais's 1.0. HotSOS Mobile also leads on ratings volume (68 vs 1) and iOS requirement (12.0 vs 17.0). MyRelais's advantage is update cadence (every 3 weeks vs every 4 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HotSOS Mobile holds the better App Store score, 2.6 against 1.0. That said, the two scores are not equally well evidenced: HotSOS Mobile has 68 ratings behind it against 1, so its average is the more settled of the two. Written reviews point the same way: 4% of HotSOS Mobile's written reviews are positive against 0% of MyRelais's.
HotSOS Mobile ships an update every 4 months, MyRelais every 3 weeks. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | HotSOS Mobile | MyRelais |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (68 ratings) — better | 1.0 (1 ratings) |
| Positive reviews | 4.2% of reviews — better | 0.0% of reviews |
| Number of ratings | 68 — better | 1 |
| Update frequency | Every 4 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 7 MB | 100 MB |
| Age rating | 4+ | 17+ |
| Developer | MTech | Odyssey Interactive Ltd |
Customer experience
HotSOS Mobile
MyRelais
In-app purchases
HotSOS Mobile
No in-app purchases
MyRelais
No in-app purchases
Questions
Is HotSOS Mobile free?
Is MyRelais free?
Which has better reviews, HotSOS Mobile or MyRelais?
Do HotSOS Mobile or MyRelais have ads?
Which is updated more often, HotSOS Mobile or MyRelais?
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