HotSOS Mobile vs Relay | Admin

HotSOS Mobile extends Amadeus' award winning desktop Hotel Service Optimization System to the field on mobile tablets and smartphones. HotSOS is the premier application for empowering hotel employees to provide guests the best possible stay from a service and facilities perspective. Through HotSOS Mobile, employees and managers can access multiple functions catered to their role within the hotel operations.... The role based access notifies staff of awaiting service orders and allows them to view detailed information and manage pending work better. HotSOS Mobile also gives the ability to generate service orders and perform guestroom or public space inspections and gives department heads and hotel managers a tool to easily manage operations on the go. Please contact hospitality.support@amadeus.com to inquire more about Amadeus' innovative hotel solutions.

Every great Relay deployment starts on-site — and Relay Admin is what gets it there. Relay Admin is the field companion for the technicians and administrators who roll out Relay. Map a building, configure indoor positioning, and provision your whole team — all from your phone, all before you leave the parking lot. BUILD YOUR SITE, FLOOR BY FLOOR Create buildings, floors, and rooms in a few taps. Drop a building on the map with address search and precise geocoding, then nudge the pin until it's exactly right. Your entire site structure lives in one place, ready for the rest of the job. INDOOR POSITIONING THAT HOLDS UP Add beacons by scanning a QR code or entering a MAC address, then confirm placement with live proximity ranging — no guesswork about whether that beacon made it onto the right wall. Auditing an existing room? Range for every beacon you expect, see what's missing at a glance, and clear out the stale ones. Prefer Wi-Fi? Use a Relay device as a scanning proxy to capture access-point fingerprints for any room, then confirm that room resolves correctly before you call it done. VERIFY BEFORE YOU WALK AWAY Room verification closes the loop. Point a proxy device at a configured space and watch it resolve to the right room — real validation, on-site, while you can still fix it. PROVISION USERS IN MINUTES Create users with a guided, step-by-step flow: pick a team, assign channels, set workflow groups, review, submit. Manage the whole roster from the same app — assign and unassign devices, rename users, handle seats, and remove accounts one at a time or in bulk. TAP TO PAIR NFC PROFILES Pair NFC tags to user profiles with a single tap. Built for shared-device environments where the right profile needs to follow the right person. BUILT FOR THE WAY YOU WORK Permissions follow your Relay account, so every technician sees exactly the tools they're cleared for and nothing they aren't. Relay Admin hands off to the Relay app when you need it and picks up right where you left off when you come back. Lost signal mid-job? Relay Admin refreshes the moment you reconnect. Relay Admin is designed for Relay customers and partners. A Relay account is required to sign in.