HotSOS Mobile vs Nuvola

HotSOS Mobile extends Amadeus' award winning desktop Hotel Service Optimization System to the field on mobile tablets and smartphones. HotSOS is the premier application for empowering hotel employees to provide guests the best possible stay from a service and facilities perspective. Through HotSOS Mobile, employees and managers can access multiple functions catered to their role within the hotel operations.... The role based access notifies staff of awaiting service orders and allows them to view detailed information and manage pending work better. HotSOS Mobile also gives the ability to generate service orders and perform guestroom or public space inspections and gives department heads and hotel managers a tool to easily manage operations on the go. Please contact hospitality.support@amadeus.com to inquire more about Amadeus' innovative hotel solutions.

Nuvola Mobile App was designed to improve the interdepartmental communication of hotels. With Nuvola you can monitor the activities of your operation from a mobile device. Hoteliers use Nuvola to log, view and comment on: Guest Complaints Service Requests Lost & Found Items Packages and Courier Services VIP Arrivals Room Moves Wake-Up Calls Credit Issues …and much more In addition, Nuvola will help your operation run smoother. Users will be notified in real-time when service requests are pending and awaiting for a team member to take action. The user can view all the details related to the service request including the guest's information. The user can then comment and change the status of an event when the task is completed. Another added functionality to Nuvola Mobile App is the snapshot feature. Users can take pictures “on-the-go" and attach the image to an event or incident. Please contact support@mynuvola.com if you have any questions for our development team.