Comparison

Windows App Mobile vs MobileSoftphone

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Windows App Mobile

Connect securely to Windows PCs, virtual apps, and desktops from your iOS or iPadOS device. Access your work environment remotely with ease, managing connections and resources from a unified client.

Highlights
  • Connect to remote PCs and virtual desktops
  • Access managed resources
  • Remote Desktop Gateway support
  • Connection management and favorites
  • Audio and video streaming
  • Device redirection (folders, clipboard, microphone, camera)
  • External monitor support
Features
Currently charting
Read full description

Windows App Mobile for iOS and iPadOS (previously named Remote Desktop Mobile) is your gateway to securely connect to Windows including remote PCs and admin-provided virtual apps and desktops across Windows 365, Azure Virtual Desktop, Dev Box and Remote Desktop Services. Embrace the simplicity of a unified client with Windows App Mobile and connect to your Windows in the cloud with ease and security, from the device of your choice. GET STARTED • Learn more about the features of Windows App Mobile at https://aka.ms/WindowsApp. • Configure your PC for remote access using the information at https://aka.ms/rdsetup. KEY FEATURES • Access remote PCs running Windows Professional or Enterprise and Windows Server. • Access managed resources published by your admin. • Connect through a Remote Desktop Gateway. • Simplified management of your connections and credentials from the Connection Center, including a Favorites page to cater to your unique workflow needs. • Audio and video streaming. • Redirect folders, your clipboard, and local devices such as microphones and cameras. • Connect your iPhone or iPad to an external monitor. • Easily switch between Entra accounts. • Dynamically switch between Portrait and Landscape mode. By downloading Windows App Mobile, you agree to the license (see https://aka.ms/WindowsAppLicense) and privacy terms (see https://aka.ms/privacy).

About

MobileSoftphone

This application functions as a SIP-based softphone, acting as a PBX extension for supported Panasonic systems. It enables basic voice and video call capabilities directly from your mobile device.

Highlights
  • SIP-based softphone
  • PBX extension functionality
  • Voice call support
  • Video call support
  • Compatible with specific Panasonic PBX models
Features
Read full description

Panasonic MobileSoftphone is a Panasonic PBX dedicated SIP based softphone application that can work as a PBX extension supporting basic voice and video call functions. Supported Panasonic PBX: KX-NSX1000/2000 (Version 3.0 or later) KX-NS300/500/700/1000 (Version 5.0 or later) KX-HTS32/824 (Version 1.9 or later) NOTES: - Panasonic MobileSoftphone is a client application and is not a VoIP service. - You must use this application with Panasonic PBX listed above. - Some mobile network operators may prohibit or restrict the VoIP over their data network or impose additional fees and/or charges when using VoIP over their network. Please ask your mobile network operator before using this application. - Phone book data and Setting data of previous version(V1/V2) is not transferred to new version (V3) automatically. Accordingly please implement the following measures. 1. Re-register the data of Mobile Softphone settings by manual. 2. Regarding phonebook data of the Mobile Softphone: V1 User: Please register those data again by manual. V2 User: Please transfer those data by using export / import function. - Please uninstall old version application (Mobile Softphone V1/V2). Because if you use old version (Mobile Softphone V1/V2) and new version (MobileSoftphone V3) at the same time, the behavior may be unstable. IMPORTANT NOTICE : The Panasonic KX-UCMA Mobile softphone provides call handling designed to redirect emergency calls to the Native Cellular Phone Dialer. This functionality is dependent upon the operating system of the mobile phone which is outside of Panasonic’s control. Panasonic recommends using your Native Cellular Phone dialer for any and all emergency Calls. This functionality has certain PBX Requirements that must be met. Please contact your PBX Installer to ensure compliance.

Screenshots

Windows App Mobile4 screens
MobileSoftphone4 screens

Verdict

The call

The clearest difference is rating: Windows App Mobile at 4.2 against MobileSoftphone's 2.6. Windows App Mobile also leads on ratings volume (7.8K vs 11) and update cadence (every 3 weeks vs every 2 months). MobileSoftphone's advantage is iOS requirement (12.1 vs 26.0). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Windows App Mobile holds the better App Store score, 4.2 against 2.6. That said, the two scores are not equally well evidenced: Windows App Mobile has 7.8K ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 35% of Windows App Mobile's written reviews are positive against 31% of MobileSoftphone's.

UpkeepUpdate frequency

Windows App Mobile ships an update every 3 weeks, MobileSoftphone every 2 months. The most recent releases landed on September 26, 2026 and September 19, 2026 respectively.

Scorecard5 real differences · 6 level
Windows App Mobile versus MobileSoftphone: the parameters behind the verdict, then further details
ParameterWindows App MobileMobileSoftphone
PriceFreeFree
Rating4.2 (7.8K ratings) — better2.6 (11 ratings)
Positive reviews34.7% of reviews — better31.0% of reviews
Number of ratings7.8K — better11
Update frequencyEvery 3 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#186 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS26.012.1 — better
Further details — not scored
Size199 MB60 MB
Age rating4+4+
DeveloperMicrosoft CorporationPanasonic Connect Co., Ltd.

Customer experience

Windows App Mobile

All ratings7,819 ratings
Positive77.4%
Neutral5.0%
Negative17.6%
Written reviews707 reviews
Positive34.7%
Neutral15.8%
Negative49.5%

MobileSoftphone

All ratings11 ratings
Positive36.4%
Neutral18.2%
Negative45.5%
Written reviews29 reviews
Positive31.0%
Neutral10.3%
Negative58.6%

Bugs and requests

Windows App Mobile

Reported bugs

5 issues
  • Keyboard not working properly
  • Frequent crashes and freezes
  • Connectivity issues, especially over mobile data
  • Resolution and scaling problems
  • Incompatibility with newer iOS devices

Requested features

5 requests
  • Full screen support for external monitors
  • Ability to save/sync connection profiles
  • Support for multiple monitors and remote apps
  • Improved keyboard functionality (F-keys, shortcuts)
  • Better mouse/trackpad support (right-click, scrolling)

MobileSoftphone

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Windows App Mobile

No in-app purchases

None

MobileSoftphone

No in-app purchases

Questions

Is Windows App Mobile free?
Windows App Mobile is free to download, with no in-app purchases.
Is MobileSoftphone free?
MobileSoftphone is free to download, with no in-app purchases.
Which has better reviews, Windows App Mobile or MobileSoftphone?
Windows App Mobile is rated higher. Windows App Mobile averages 4.2 out of 5 from 7.8K ratings, while MobileSoftphone averages 2.6 from 11 ratings.
Do Windows App Mobile or MobileSoftphone have ads?
Neither Windows App Mobile nor MobileSoftphone shows ads.
Which is updated more often, Windows App Mobile or MobileSoftphone?
Windows App Mobile ships an update every 3 weeks, and MobileSoftphone every 2 months. Most recently, Windows App Mobile was updated on September 26, 2026 and MobileSoftphone on September 19, 2026.

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