Windows App Mobile vs MobileSoftphone
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Windows App Mobile
Connect securely to Windows PCs, virtual apps, and desktops from your iOS or iPadOS device. Access your work environment remotely with ease, managing connections and resources from a unified client.
- Connect to remote PCs and virtual desktops
- Access managed resources
- Remote Desktop Gateway support
- Connection management and favorites
- Audio and video streaming
- Device redirection (folders, clipboard, microphone, camera)
- External monitor support
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Windows App Mobile for iOS and iPadOS (previously named Remote Desktop Mobile) is your gateway to securely connect to Windows including remote PCs and admin-provided virtual apps and desktops across Windows 365, Azure Virtual Desktop, Dev Box and Remote Desktop Services. Embrace the simplicity of a unified client with Windows App Mobile and connect to your Windows in the cloud with ease and security, from the device of your choice. GET STARTED • Learn more about the features of Windows App Mobile at https://aka.ms/WindowsApp. • Configure your PC for remote access using the information at https://aka.ms/rdsetup. KEY FEATURES • Access remote PCs running Windows Professional or Enterprise and Windows Server. • Access managed resources published by your admin. • Connect through a Remote Desktop Gateway. • Simplified management of your connections and credentials from the Connection Center, including a Favorites page to cater to your unique workflow needs. • Audio and video streaming. • Redirect folders, your clipboard, and local devices such as microphones and cameras. • Connect your iPhone or iPad to an external monitor. • Easily switch between Entra accounts. • Dynamically switch between Portrait and Landscape mode. By downloading Windows App Mobile, you agree to the license (see https://aka.ms/WindowsAppLicense) and privacy terms (see https://aka.ms/privacy).
MobileSoftphone
This application functions as a SIP-based softphone, acting as a PBX extension for supported Panasonic systems. It enables basic voice and video call capabilities directly from your mobile device.
- SIP-based softphone
- PBX extension functionality
- Voice call support
- Video call support
- Compatible with specific Panasonic PBX models
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Panasonic MobileSoftphone is a Panasonic PBX dedicated SIP based softphone application that can work as a PBX extension supporting basic voice and video call functions. Supported Panasonic PBX: KX-NSX1000/2000 (Version 3.0 or later) KX-NS300/500/700/1000 (Version 5.0 or later) KX-HTS32/824 (Version 1.9 or later) NOTES: - Panasonic MobileSoftphone is a client application and is not a VoIP service. - You must use this application with Panasonic PBX listed above. - Some mobile network operators may prohibit or restrict the VoIP over their data network or impose additional fees and/or charges when using VoIP over their network. Please ask your mobile network operator before using this application. - Phone book data and Setting data of previous version(V1/V2) is not transferred to new version (V3) automatically. Accordingly please implement the following measures. 1. Re-register the data of Mobile Softphone settings by manual. 2. Regarding phonebook data of the Mobile Softphone: V1 User: Please register those data again by manual. V2 User: Please transfer those data by using export / import function. - Please uninstall old version application (Mobile Softphone V1/V2). Because if you use old version (Mobile Softphone V1/V2) and new version (MobileSoftphone V3) at the same time, the behavior may be unstable. IMPORTANT NOTICE : The Panasonic KX-UCMA Mobile softphone provides call handling designed to redirect emergency calls to the Native Cellular Phone Dialer. This functionality is dependent upon the operating system of the mobile phone which is outside of Panasonic’s control. Panasonic recommends using your Native Cellular Phone dialer for any and all emergency Calls. This functionality has certain PBX Requirements that must be met. Please contact your PBX Installer to ensure compliance.
Screenshots
Verdict
The clearest difference is rating: Windows App Mobile at 4.2 against MobileSoftphone's 2.6. Windows App Mobile also leads on ratings volume (7.8K vs 11) and update cadence (every 3 weeks vs every 2 months). MobileSoftphone's advantage is iOS requirement (12.1 vs 26.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Windows App Mobile holds the better App Store score, 4.2 against 2.6. That said, the two scores are not equally well evidenced: Windows App Mobile has 7.8K ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 35% of Windows App Mobile's written reviews are positive against 31% of MobileSoftphone's.
Windows App Mobile ships an update every 3 weeks, MobileSoftphone every 2 months. The most recent releases landed on September 26, 2026 and September 19, 2026 respectively.
| Parameter | Windows App Mobile | MobileSoftphone |
|---|---|---|
| Price | Free | Free |
| Rating | 4.2 (7.8K ratings) — better | 2.6 (11 ratings) |
| Positive reviews | 34.7% of reviews — better | 31.0% of reviews |
| Number of ratings | 7.8K — better | 11 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #186 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 26.0 | 12.1 — better |
| Further details — not scored | ||
| Size | 199 MB | 60 MB |
| Age rating | 4+ | 4+ |
| Developer | Microsoft Corporation | Panasonic Connect Co., Ltd. |
Customer experience
Windows App Mobile
MobileSoftphone
Bugs and requests
Windows App Mobile
Reported bugs
5 issues- Keyboard not working properly
- Frequent crashes and freezes
- Connectivity issues, especially over mobile data
- Resolution and scaling problems
- Incompatibility with newer iOS devices
Requested features
5 requests- Full screen support for external monitors
- Ability to save/sync connection profiles
- Support for multiple monitors and remote apps
- Improved keyboard functionality (F-keys, shortcuts)
- Better mouse/trackpad support (right-click, scrolling)
MobileSoftphone
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Windows App Mobile
No in-app purchases
MobileSoftphone
No in-app purchases
Questions
Is Windows App Mobile free?
Is MobileSoftphone free?
Which has better reviews, Windows App Mobile or MobileSoftphone?
Do Windows App Mobile or MobileSoftphone have ads?
Which is updated more often, Windows App Mobile or MobileSoftphone?
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