MyRITS vs Reputation Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyRITS
This business application connects dealership associates to their telephone system, enabling customer interaction from any location. It helps track customer contacts and provides callback information, benefiting associates, customers, and dealerships.
- Mobile interaction with telephone system
- Customer contact tracking
- Dealership callback information
- Remote access for associates
- Compliance tracking for dealers
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Designed to work with your Reynolds Integrated Telephone System, the MyRITS application extends some of the most useful aspects of your telephone system to your mobile device. Dealership associates will be able to interact with customers from wherever they are as if they were at their normal workstations. MyRITS helps you track customer contact by mobile users and ensure that customers have dealership call back information at their fingertips. Dealership customers win because they get the attention they deserve. Dealership associates win because they get the information they need when they need it, wherever they need it. Dealers win because they can track compliance with dealership expectations and policies.
Reputation Mobile
Manage your business's online reputation and enhance customer experience on the go. Track performance, respond to reviews and messages, gather feedback through surveys, and engage customers with social media posts.
- Track Reputation Score
- Respond to customer reviews
- Send review requests
- Manage messaging inbox
- Monitor survey results
- Post social media content
- Create issue tickets
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Manage your location’s reputation and elevate your customer experience from anywhere with the Reputation mobile app. With the app you can: • TRACK PERFORMANCE: See a snapshot of your Reputation Score and site ratings. • OWN YOUR REVIEWS: Read your location’s feedback and respond to customers quickly. • GET MORE REVIEWS: Send out review requests to increase your review volume and overall ratings. • MANAGE YOUR INBOX: Respond to customers who reach out via popular messaging apps. • MONITOR SURVEYS: Analyze survey results in real-time and share responses with your team. • ATTRACT CUSTOMERS: Engage your audience by posting fresh content to your social channels. • IMPROVE EXPERIENCE: Act on customer feedback by creating and tracking internal issue tickets. Turn customer feedback into your competitive advantage with Reputation.
Screenshots
Verdict
The clearest difference is rating: Reputation Mobile at 4.7 against MyRITS's 3.6. Reputation Mobile also leads on review sentiment (38% vs 0%) and update cadence (fortnightly vs every 5 months). MyRITS's advantage is iOS requirement (12.0 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Reputation Mobile holds the better App Store score, 4.7 against 3.6. That said, the two scores are not equally well evidenced: Reputation Mobile has 210 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 0% of MyRITS's written reviews are positive against 38% of Reputation Mobile's.
MyRITS ships an update every 5 months, Reputation Mobile fortnightly. The most recent releases landed on October 21, 2026 and October 22, 2026 respectively.
| Parameter | MyRITS | Reputation Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (7 ratings) | 4.7 (210 ratings) — better |
| Positive reviews | 0.0% of reviews | 38.5% of reviews — better |
| Number of ratings | 7 | 210 — better |
| Update frequency | Every 5 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 12.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 12 MB | 60 MB |
| Age rating | 4+ | 4+ |
| Developer | The Reynolds and Reynolds Company and its affiliates | Reputation.com |
Customer experience
MyRITS
Reputation Mobile
Bugs and requests
MyRITS
Not enough reviews yet to summarise bugs or requests.
Reputation Mobile
Reported bugs
12 issues- Buttons not working after update
- Unable to send link to working email address
- Performance marked down when posts don't go through
- Losing links between social pages
- Error downloading request templates
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- Scheduled posts not posting at the set time
- Unable to view whole response after posting
- Crashes every time since update
- Shows scores from two weeks ago
- Service Unavailable or No connection errors
- Hangs on login and shows error code
- Notifications of reviews but none appear in app or online
Requested features
3 requests- Ability to post videos, reels, and make slides
- Bring back the old version
- Ability to resend review invitations
In-app purchases
MyRITS
No in-app purchases
Reputation Mobile
No in-app purchases
Questions
Is MyRITS free?
Is Reputation Mobile free?
Which has better reviews, MyRITS or Reputation Mobile?
Do MyRITS or Reputation Mobile have ads?
Which is updated more often, MyRITS or Reputation Mobile?
Other comparisons
