Jamf Self Service+ vs Apple Configurator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Jamf Self Service+
Easily access and install organization-approved apps, books, and updates for your iOS or iPadOS device. This app streamlines device management, allowing you to stay productive and self-sufficient without contacting IT.
- Install apps
- Install books
- Update device configurations
- Receive notifications
- Browse trusted organizational resources
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Jamf Self Service+ empowers you to be more productive, self-sufficient, and secure on your iOS and iPadOS devices. Get the apps and resources you need, when you need them. Browse a catalog of apps approved by your organization, install what you need to stay productive, and keep everything up to date—all without waiting for IT. Self Service+ also helps you stay secure by giving you visibility and notifying you about your network security status, risky apps, and required updates in real-time. Key capabilities: * Network security monitoring and threat alerts * Risky app detection and device security visibility * App catalog with organization-approved apps and books * One-tap installation and real-time updates * Important notifications in one central location Requirements: * iOS 17 or later, iPadOS 17 or later * Your device must be set up by your organization using Jamf Pro
Apple Configurator
Streamline the onboarding of iOS devices and Macs into your organization's management system. Easily add devices to Apple School Manager, Apple Business Manager, or Apple Business Essentials for automated enrollment. Configure network settings and assign devices to MDM servers.
- Add iOS devices and Macs to organization
- Automated Device Enrollment setup
- Provide network configuration
- Install configuration profiles
- Scan device setup for enrollment
- Assign devices to MDM servers
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Apple Configurator for iPhone makes it easy to add any iOS device running iOS 16 or later or any Mac with the T2 Security Chip or Apple silicon running macOS Monterey or later to your organization in Apple School Manager, Apple Business Manager, or Apple Business Essentials so that you can take advantage of Automated Device Enrollment. Once signed into Apple Configurator with your organization Managed Apple ID with the Device Enrollment Manager role, you can provide a network configuration to the device being added by sharing the iPhone’s network configuration or by choosing a configuration profile to install on the device. To add a device to your organization, bring the iPhone running Apple Configurator near an iPhone or iPad showing the Wi-Fi pane in Setup Assistant or near a Mac showing the Country or Region pane in Setup Assistant and scan the image or manually enter the six-digit PIN. After the device is added to the organization, it appears in an ‘Added by Apple Configurator’ MDM server placeholder in Apple School Manager, Apple Business Manager, or Apple Business Essentials; the Administrator or Device Enrollment Manager can then assign it to an MDM server for Automated Device Enrollment. The status button in Apple Configurator provides a report of devices which have already been added to your organization. When a device has been assigned and enrolled in this way, it behaves like any other device enrolled using Automated Device Enrollment, including mandatory supervision and MDM enrollment. The only difference is that the user has a 30-day provisional period to remove the device from the organization, supervision, and MDM.
Screenshots
Verdict
Jamf Self Service+ and Apple Configurator both sit at 3.0 stars, but that hides the real split: 76% of Jamf Self Service+'s written reviews are positive against 17% of Apple Configurator's. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.0 for Jamf Self Service+ against 2.9 for Apple Configurator. Both are backed by a comparable volume of ratings — 277 and 237 respectively. Written reviews are what separate them: 76% of Jamf Self Service+'s written reviews are positive against 17% of Apple Configurator's.
Jamf Self Service+ ships an update every 2 months, Apple Configurator every 5 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | Jamf Self Service+ | Apple Configurator |
|---|---|---|
| Price | Free | Free |
| Rating | 3.0 (277 ratings) — better | 2.9 (237 ratings) |
| Positive reviews | 75.6% of reviews — better | 16.9% of reviews |
| Number of ratings | 277 — better | 237 |
| Update frequency | Every 2 months — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 40 MB | 2 MB |
| Age rating | 4+ | 4+ |
| Developer | JAMF Software | Apple Inc. |
Customer experience
Jamf Self Service+
Apple Configurator
User reviews
Jamf Self Service+
From 277 App Store ratingsWhat we love
- 🚀 Easy access to apps
- 👍 Empowers users
- 🚀 Time-saving for IT
- 🔒 Secure app distribution
- 👍 Customizable branding
Room to improve
- 🐛 Bugs and connectivity issues
- 🤔 Confusing for users unfamiliar with Jamf
- 🤔 Limited customization options
Apple Configurator
From 237 App Store ratingsWhat we love
- 💻 Easy to manage ABM
- 🚀 So easy to add devices
- 👍 It works
Room to improve
- 🐛 Crashes frequently
- 🤯 Doesn't work on iPads
- 🤔 Confusing and buggy
- 🚫 Useless, doesn't connect
- 💔 Terrible piece of software
Bugs and requests
Jamf Self Service+
Reported bugs
3 issues- Login/sign-in problems
- App getting stuck on certain screens
- Compatibility issues with newer iOS versions
Requested features
3 requests- Improved user interface and organization
- Ability to brand the app icon
- Better integration with web links and resources
Apple Configurator
Reported bugs
5 issues- Unable to sign in
- Crashes on launch
- Incompatible with iOS 16+
- Doesn't detect devices
- Terms not accepted
Requested features
3 requests- Support for iPads
- Option to assign devices to MDM servers
- Multiple ABM account support
In-app purchases
Jamf Self Service+
No in-app purchases
Apple Configurator
No in-app purchases
Questions
Is Jamf Self Service+ free?
Is Apple Configurator free?
Which has better reviews, Jamf Self Service+ or Apple Configurator?
Do Jamf Self Service+ or Apple Configurator have ads?
Which is updated more often, Jamf Self Service+ or Apple Configurator?
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