Comparison

ITS App vs SSGC Customer Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ITS App

This official app provides Dawoodi Bohras with essential tools for daily religious life. Access Namaaz timings, a Hijri-Gregorian calendar for scheduling, and a self-scan feature for miqaats. Requires an ITS ID login for personalized access.

Highlights
  • Namaaz timings
  • Hijri-Gregorian calendar
  • Miqaat self-scan
  • ITS ID login
  • Single ITS ID configuration
Features
Read full description

The ITS App, redesigned for everyday use, is the official and authentic app for Dawoodi Bohras. Through the app, users can check Namaaz timings, refer to the Hijri-Gregorian Calendar to schedule important meetings and events, and self scan for miqaats. ITS ID login is required. The app can be configured only for a single ITS ID.

About

SSGC Customer Connect

Access real-time utility data, view past records, and manage billing information. File complaints, report emergencies like gas leaks, and find nearby service centers. This app simplifies utility management and provides instant access to essential services.

Highlights
  • Real-time data access
  • View past and current billing information
  • File complaints and provide feedback
  • Report gas leakage or theft (Pin the Pain)
  • Find nearby facilitation centers
  • Record gas unit consumption
Features
Read full description

SSGC Customer Connect is a service provider app which brings the real-time data at your fingertips. Want to view your past records? Need to file a complaint? Want your billing information? Or looking for a facilitation center? You can have it all in one place. Download it now for your convenience! It aims to bring a positive contribution to the community by making the services compatible with mobile devices. It saves your time and efforts and let your complaints monitored while you sit back and relax. By giving you the billing information on the app it eliminates the need for the paper bills to be delivered at home. You can also record your gas units and can get up-to-date information for the past and current months. Since customers find it a tough job to call the customer support for the bill inquiry but now with SSGC Customer Connect, they can get their gas bills right on their mobile devices. The Complaint Management feature allows lodging your complaints which it forwards to the concerning department. Not only this, you can also report a gas leakage, theft or any deception immediately using our ‘Pin the Pain’ feature. Services are just a click away: Download the app and sign up as a customer, enter your profile information and get access to the multiple features to build to service your needs. Features: Facilitation Centres: Searching for the nearby facilitation centers can be a daunting task especially when you need help immediately. With SSGC Customer Connect you can fetch all the information of the facilitation centers/gas centers and connect to the one which is nearby to your location. Billing Information: No need to worry if you have misplaced your gas bill or drop it somewhere you can’t remember. Billing Information feature allows the customer to view the current month bill details including total amount due and due date. You can also access the bill information of the previous months. Complaint Management: Unsatisfied with the services have an issue with the bill or any other matter of concern. File a complaint by entering the required information and your message and submit on the app. Not only this, but you can also share the services feedback with them. Pin the Pain: One of the best features of SSGC Customer Connect which cater to your emergency requirement on time. If in case you find a fraudulent activity or a gas leakage at your home or in your surrounding you can straight away report it on the app. SSGC Customer Connect services are available 24/7. Login to our app to explore more about us.

Screenshots

ITS App4 screens
SSGC Customer Connect4 screens

Verdict

The call

The clearest difference is rating: ITS App at 3.9 against SSGC Customer Connect's 2.2. ITS App also leads on review sentiment (44% vs 4%) and ratings volume (267 vs 26). SSGC Customer Connect's advantage is iOS requirement (13.1 vs 15.6). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ITS App holds the better App Store score, 3.9 against 2.2. That said, the two scores are not equally well evidenced: ITS App has 267 ratings behind it against 26, so its average is the more settled of the two. Written reviews point the same way: 44% of ITS App's written reviews are positive against 4% of SSGC Customer Connect's.

UpkeepUpdate frequency

ITS App ships an update every 3 weeks, SSGC Customer Connect every 6 weeks. Both last shipped on October 16, 2026.

Scorecard5 real differences · 5 level
ITS App versus SSGC Customer Connect: the parameters behind the verdict, then further details
ParameterITS AppSSGC Customer Connect
PriceFreeFree
Rating3.9 (267 ratings) — better2.2 (26 ratings)
Positive reviews43.6% of reviews — better3.6% of reviews
Number of ratings267 — better26
Update frequencyEvery 3 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPod, Apple Watch — betteriPhone, iPod
Requires iOS15.613.1 — better
Further details — not scored
Size104 MB30 MB
Age rating4+4+
DeveloperSaifuddin SlatewalaSui Southern Gas Company Public LTD

Customer experience

ITS App

All ratings267 ratings
Positive70.0%
Neutral8.2%
Negative21.7%
Written reviews225 reviews
Positive43.6%
Neutral17.8%
Negative38.7%

SSGC Customer Connect

All ratings26 ratings
Positive26.9%
Neutral7.7%
Negative65.4%
Written reviews28 reviews
Positive3.6%
Neutral0.0%
Negative96.4%

Bugs and requests

ITS App

Reported bugs

7 issues
  • Login screen freezes
  • App crashes after updates
  • Namaz timings not accurate
  • Calendar shows wrong dates/days
  • Communication tab keeps loading
Show 2 more
  • Qibla feature missing
  • App not working on older iOS devices

Requested features

4 requests
  • Add Hijri date to lock screen
  • Incorporate electronic pass allocation for miqaats
  • Add full azaan in the app
  • Enable registration for miqaats through the app

SSGC Customer Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ITS App

No in-app purchases

None

SSGC Customer Connect

No in-app purchases

Questions

Is ITS App free?
ITS App is free to download, with no in-app purchases.
Is SSGC Customer Connect free?
SSGC Customer Connect is free to download, with no in-app purchases.
Which has better reviews, ITS App or SSGC Customer Connect?
ITS App is rated higher. ITS App averages 3.9 out of 5 from 267 ratings, while SSGC Customer Connect averages 2.2 from 26 ratings.
Do ITS App or SSGC Customer Connect have ads?
Neither ITS App nor SSGC Customer Connect shows ads.
Which is updated more often, ITS App or SSGC Customer Connect?
ITS App ships an update every 3 weeks, and SSGC Customer Connect every 6 weeks. Most recently, ITS App was updated on October 16, 2026 and SSGC Customer Connect on October 16, 2026.

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