Comparison

SurveyMonkey vs FASTSERV Customer Feedback

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SurveyMonkey

Design, distribute, and analyze surveys and feedback forms on any device. Customize questions, track responses in real-time, and share insights easily. Ideal for both casual users and professional researchers.

Highlights
  • Create surveys, quizzes, and polls
  • Edit live surveys
  • Analyze charts and responses
  • Filter and compare results
  • Share survey links
  • Monitor responses with push notifications
Features
Read full description

Create, edit, and send surveys, review results, build with expert templates, and more — seamlessly across your desktop, tablet, and phone. Here’s some of that “more” we’re talking about: • Make a survey, quiz, or poll and send it out • Edit a live survey—fix a typo or add a question you forgot to ask • Open and close surveys in your account • Analyze charts and individual responses • Filter, compare, and analyze results • Share your survey link via text, email, or social media • Share results—decide what and with whom to share • Enable push notifications to monitor responses SurveyMonkey is a global leader in survey software. We’re trusted by 98% of the Fortune 500 and over 60 million users worldwide. We’re here for survey experts and dabblers alike. PS — if you’d like to take surveys to earn gift cards or donate to charity, head on over to the SurveyMonkey Rewards app. Our app is free to download and use. Signing up for a paid plan through the app unlocks access to more advanced survey tools through an auto-renewing subscription. Subscription prices may vary based on your country of purchase. If you already have a paid plan, simply log in to enjoy paid features. Privacy Policy: https://www.surveymonkey.com/mp/policy/privacy-policy/ Terms of Use: https://www.surveymonkey.com/mp/policy/terms-of-use/

About

FASTSERV Customer Feedback

Features
Read full description

SEDCO FASTSERV system offers a complete solution to help you measure your customers' satisfaction after their visit to the branches at different levels: Branch level and employee level. The system creates reports that are automatically linked to the feedback to ease out the tracking and analysis of performance, which helps in evaluating the daily operations, quality of offered services, and eventually leading to better plans. This application collects the customer feedback either as a transactional feedback integrated with FASTSERV platform or as a general feedback system.

Screenshots

SurveyMonkey4 screens

Verdict

The call

The clearest difference is in-app purchases: FASTSERV Customer Feedback at none against SurveyMonkey's 10. FASTSERV Customer Feedback also leads on iOS requirement (14.0 vs 17.1). SurveyMonkey's advantage is update cadence (every 2 months vs every 38 months). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. SurveyMonkey sells 10 in-app purchases, starting at $15.99 per month. FASTSERV Customer Feedback asks for nothing beyond the download.

UpkeepUpdate frequency

SurveyMonkey ships an update every 2 months, FASTSERV Customer Feedback every 38 months. The most recent releases landed on October 13, 2026 and September 25, 2026 respectively.

Scorecard3 real differences · 7 level
SurveyMonkey versus FASTSERV Customer Feedback: the parameters behind the verdict, then further details
ParameterSurveyMonkeyFASTSERV Customer Feedback
PriceFreeFree
Rating4.6 (2.8K ratings) — better—
Positive reviews41.4% of reviews—
Number of ratings2.8K — better—
Update frequencyEvery 2 months — betterEvery 38 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchases—
DevicesiPhone, iPad — betteriPad
Requires iOS17.114.0 — better
Further details — not scored
Size61 MB15 MB
Age rating4+4+
DeveloperSurveyMonkeySEDCO

Bugs and requests

SurveyMonkey

Reported bugs

3 issues
  • Login and authentication problems
  • Inconsistent survey response tracking
  • Syncing issues between web and mobile versions

Requested features

4 requests
  • Offline survey capabilities
  • Improved mobile editing and customization
  • Tiered pricing plans for different user needs
  • Better customer support and communication

FASTSERV Customer Feedback

Not enough reviews yet to summarise bugs or requests.

In-app purchases

10 purchases

SurveyMonkey

Subscriptions10
  • SELECT Plan$15.991 Month
  • SELECT Plan$17.991 Month
  • SELECT Plan$21.991 Month
Show 7 more
  • Select Plan$22.991 Month
  • SELECT Plan$23.991 Month
  • SELECT Plan$25.991 Month
  • Standard Plan (monthly)$98.991 Month
  • SELECT Plan$199.991 Year
  • SELECT Plan$229.991 Year
  • Standard Plan (annual)$399.991 Year
None

FASTSERV Customer Feedback

No in-app purchases

Questions

Is SurveyMonkey free?
SurveyMonkey is free to download, with in-app purchases available.
Is FASTSERV Customer Feedback free?
FASTSERV Customer Feedback is free to download, with no in-app purchases.
Do SurveyMonkey or FASTSERV Customer Feedback have ads?
Neither SurveyMonkey nor FASTSERV Customer Feedback shows ads.
Which is updated more often, SurveyMonkey or FASTSERV Customer Feedback?
SurveyMonkey ships an update every 2 months, and FASTSERV Customer Feedback every 38 months. Most recently, SurveyMonkey was updated on October 13, 2026 and FASTSERV Customer Feedback on September 25, 2026.

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