Comparison

SurveyMonkey vs Feedback Assistant

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SurveyMonkey

Design, distribute, and analyze surveys and feedback forms on any device. Customize questions, track responses in real-time, and share insights easily. Ideal for both casual users and professional researchers.

Highlights
  • Create surveys, quizzes, and polls
  • Edit live surveys
  • Analyze charts and responses
  • Filter and compare results
  • Share survey links
  • Monitor responses with push notifications
Features
Read full description

Create, edit, and send surveys, review results, build with expert templates, and more — seamlessly across your desktop, tablet, and phone. Here’s some of that “more” we’re talking about: • Make a survey, quiz, or poll and send it out • Edit a live survey—fix a typo or add a question you forgot to ask • Open and close surveys in your account • Analyze charts and individual responses • Filter, compare, and analyze results • Share your survey link via text, email, or social media • Share results—decide what and with whom to share • Enable push notifications to monitor responses SurveyMonkey is a global leader in survey software. We’re trusted by 98% of the Fortune 500 and over 60 million users worldwide. We’re here for survey experts and dabblers alike. PS — if you’d like to take surveys to earn gift cards or donate to charity, head on over to the SurveyMonkey Rewards app. Our app is free to download and use. Signing up for a paid plan through the app unlocks access to more advanced survey tools through an auto-renewing subscription. Subscription prices may vary based on your country of purchase. If you already have a paid plan, simply log in to enjoy paid features. Privacy Policy: https://www.surveymonkey.com/mp/policy/privacy-policy/ Terms of Use: https://www.surveymonkey.com/mp/policy/terms-of-use/

About

Feedback Assistant

This platform transforms feedback into clear business decisions by collecting structured data and providing actionable insights. It helps businesses improve customer experience, monitor team satisfaction, and track service quality with real-time analytics and professional reporting.

Highlights
  • Structured feedback frameworks (NPS, CSAT, CES)
  • Real-time analytics dashboards
  • Insight-oriented interpretation
  • Professional, export-ready reports
  • Anonymous or identified responses
  • Trend tracking and performance comparison
Features
Read full description

Turn Feedback Into Clear Business Decisions Be Better is a professional feedback and analytics platform designed for business owners, marketing managers, and team leaders who want more than survey data — they want clarity. Collect structured feedback (NPS, CSAT, CES, custom surveys) and transform it into actionable insights that support smarter decisions and continuous improvement. Most survey tools help you collect feedback. Be Better goes further — it helps you understand what the data actually means and what to do next. Whether you're improving customer experience, monitoring team satisfaction, or tracking service quality, Be Better provides structured, real-time insights that highlight what’s working, what needs attention, and where to focus your efforts. Built for Decision-Makers Be Better is designed for: ◉ Business owners ◉ Marketing managers ◉ Team leaders ◉ Agencies managing multiple clients ◉ Small to mid-sized organizations If your decisions impact customers or teams, structured feedback should guide them. Core Features: Structured Feedback Frameworks (Not Just Forms): ◉ Be Better is built around professional feedback standards — not generic form builders. ◉ Native NPS tracking (0–10 & simplified scales) ◉ CSAT and CES frameworks ◉ 5-Star and rating models ◉ Structured comparison surveys ◉ Anonymous or identified responses ◉ Instead of designing surveys from scratch, you use proven feedback models aligned with business decision-making. Real-Time Analytics: ◉ Clear dashboards ◉ Trend tracking over time ◉ Performance comparison ◉ Aggregated insights across feedback types Insight-Oriented Interpretation: ◉ Highlight changes and shifts ◉ Identify improvement opportunities ◉ Understand what impacts satisfaction ◉ Focus attention where it matters Professional Reporting: ◉ Export-ready summaries ◉ Shareable insights ◉ Clear visualization for stakeholders Why Choose Be Better? Unlike generic survey tools, Be Better is built around structured feedback frameworks used in professional environments. It helps you: ◉ Make faster decisions ◉ Reduce guesswork ◉ Identify early warning signals ◉ Track performance evolution ◉ Build a culture of continuous improvement Use Cases: ◉ Improve customer retention ◉ Measure marketing campaign impact ◉ Monitor service quality ◉ Track team engagement ◉ Compare performance across locations or departments ◉ Provide structured reports to stakeholders ------------------- **Subscription Prices: 1-month Subscription: $49.99/month 12-month Subscription: $33.33/month ($400.00) ***Prices are in U.S. dollars, may vary in other countries, and are subject to change without notice. Payment will be charged to your iTunes account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off in your Account Settings at least 24-hours before the end of the current period. Your account will be charged for renewal within 24-hours prior to the end of the current subscription period. Subscriptions can be managed by the user, and auto-renewal may be turned off by going to the user's Account Settings after purchase. Review our Privacy Policy at: https://bebetterapp.co/privacy-policy/ Our Terms of Use are available at: https://bebetterapp.co/eula-doc/ Our Terms and Conditions are available at: https://bebetterapp.co/ terms-and-conditions/

Screenshots

SurveyMonkey4 screens
Feedback Assistant4 screens

Verdict

The call

The clearest difference is review sentiment: Feedback Assistant at 90% against SurveyMonkey's 41%. Feedback Assistant also leads on update cadence (fortnightly vs every 2 months). SurveyMonkey's advantage is rating (4.6 vs 4.0) and ratings volume (2.8K vs 4). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. SurveyMonkey sells 10 in-app purchases, starting at $15.99 per month and Feedback Assistant sells 12 in-app purchases, starting at $5.99 per month. Whichever you choose, the download price is not the number that matters.

ReceptionRating · Positive reviews · Number of ratings

SurveyMonkey holds the better App Store score, 4.6 against 4.0. That said, the two scores are not equally well evidenced: SurveyMonkey has 2.8K ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 41% of SurveyMonkey's written reviews are positive against 90% of Feedback Assistant's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

SurveyMonkey ships an update every 2 months, Feedback Assistant fortnightly. The most recent releases landed on September 24, 2026 and September 10, 2026 respectively.

Scorecard5 real differences · 5 level
SurveyMonkey versus Feedback Assistant: the parameters behind the verdict, then further details
ParameterSurveyMonkeyFeedback Assistant
PriceFreeFree
Rating4.6 (2.8K ratings) — better4.0 (4 ratings)
Positive reviews41.4% of reviews90.0% of reviews — better
Number of ratings2.8K — better4
Update frequencyEvery 2 monthsFortnightly — better
AdsNoNo
In-app purchasesYesYes
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.1 — better26.0
Further details — not scored
Size61 MB182 MB
Age rating4+4+
DeveloperSurveyMonkeyNagniTech Inc.

Customer experience

SurveyMonkey

All ratings2,762 ratings
Positive90.9%
Neutral1.7%
Negative7.5%
Written reviews502 reviews
Positive41.4%
Neutral4.4%
Negative54.2%

Feedback Assistant

All ratings4 ratings
Positive75.0%
Neutral0.0%
Negative25.0%
Written reviews10 reviews
Positive90.0%
Neutral0.0%
Negative10.0%

Bugs and requests

SurveyMonkey

Reported bugs

3 issues
  • Login and authentication problems
  • Inconsistent survey response tracking
  • Syncing issues between web and mobile versions

Requested features

4 requests
  • Offline survey capabilities
  • Improved mobile editing and customization
  • Tiered pricing plans for different user needs
  • Better customer support and communication

Feedback Assistant

Not enough reviews yet to summarise bugs or requests.

In-app purchases

10 purchases

SurveyMonkey

Subscriptions10
  • SELECT Plan$15.991 Month
  • SELECT Plan$17.991 Month
  • SELECT Plan$21.991 Month
Show 7 more
  • Select Plan$22.991 Month
  • SELECT Plan$23.991 Month
  • SELECT Plan$25.991 Month
  • Standard Plan (monthly)$98.991 Month
  • SELECT Plan$199.991 Year
  • SELECT Plan$229.991 Year
  • Standard Plan (annual)$399.991 Year
12 purchases

Feedback Assistant

Subscriptions12
  • 1 month Free1 Month trial$5.991 Month
  • Promo 1 month subscription3 Months trial$5.991 Month
  • Premium Discount 01 month$12.991 Month
Show 9 more
  • Promo 12 months subscription6 Months trial$29.991 Year
  • 1 month Free1 Month trial$29.991 Year
  • Be Relaxed - 1 month$49.991 Month
  • Premium Discount 12 months$69.991 Year
  • Be Better - 1 month$79.991 Month
  • Be On Top - 1 month$124.991 Month
  • Be Relaxed - 12 months$400.001 Year
  • Be Better - 12 months$700.001 Year
  • Be On Top - 12 months$1000.001 Year

Questions

Is SurveyMonkey free?
SurveyMonkey is free to download, with in-app purchases available.
Is Feedback Assistant free?
Feedback Assistant is free to download, with in-app purchases available.
Which has better reviews, SurveyMonkey or Feedback Assistant?
SurveyMonkey is rated higher. SurveyMonkey averages 4.6 out of 5 from 2.8K ratings, while Feedback Assistant averages 4.0 from 4 ratings.
Do SurveyMonkey or Feedback Assistant have ads?
Neither SurveyMonkey nor Feedback Assistant shows ads.
Which is updated more often, SurveyMonkey or Feedback Assistant?
SurveyMonkey ships an update every 2 months, and Feedback Assistant fortnightly. Most recently, SurveyMonkey was updated on September 24, 2026 and Feedback Assistant on September 10, 2026.

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