Comparison

CBRE GWS Service Request vs SiteTools

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CBRE GWS Service Request

This client-based mobile application allows users to create, track, and rate facility management service requests. It is designed for both CBRE GWS clients and employees to streamline service management.

Highlights
  • Create service requests
  • Track service requests
  • Rate service requests
  • Client-based application
  • Employee access
Features
Read full description

OVERVIEW: CBRE Global Workplace Facility Management team is proud to offer our Service Tracking And Request app, a client based mobile application to create, track & rate their facility management service requests. AUDIENCE: CBRE GWS Clients & our employees FEATURES: Create, track & rate facility management service requests.

About

SiteTools

Streamline site inspections with this mobile tool. Capture data, manage assets, and generate reports efficiently, reducing inspection time and improving accuracy for facility managers.

Highlights
  • Camera capabilities
  • Real-time data upload
  • Customizable checklists
  • Asset reporting
  • Maintenance reports
  • Reduced inspection time
Features
Read full description

SiteTools for CBRE powered by EnableX® is a versatile tool for performing site inspections and recording essential data. Enable your facility manager to perform site inspections on a variety of location types, all from their mobile phones or tablets. This groundbreaking application allows inspections to be completed in half the time and with much greater accuracy. SiteTools Highlights: • Camera capabilities • Real-time data upload • Easy-to-use and customizable checklists • Promoted accuracy in asset reporting • Improved reporting on all assets • Enhanced quality assurance • View current state of facility assets • Access maintenance reports on facilities • Reduced time on-site to complete an inspection • Complete surveys on facility states from mobile device • Reduced work order cycle time The SiteTools application is a progressive new way to complete site inspections in less than half the time a traditional pen-and-paper site inspection takes. For more information about the application or to request a login, contact Customer Support at 1-877-287-3282 or support@cbrestrategicinsight.com.

Screenshots

CBRE GWS Service Request4 screens
SiteTools1 screens

Verdict

The call

The clearest difference is rating: CBRE GWS Service Request at 3.1 against SiteTools's 2.4. CBRE GWS Service Request also leads on review sentiment (25% vs 0%) and iOS requirement (11.0 vs 15.0). SiteTools's advantage is update cadence (every 3 weeks vs every 4 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CBRE GWS Service Request holds the better App Store score, 3.1 against 2.4. Both are backed by a comparable volume of ratings — 8 and 22 respectively. Written reviews point the same way: 25% of CBRE GWS Service Request's written reviews are positive against 0% of SiteTools's.

UpkeepUpdate frequency

CBRE GWS Service Request ships an update every 4 months, SiteTools every 3 weeks. The most recent releases landed on October 20, 2026 and September 29, 2026 respectively.

Scorecard4 real differences · 6 level
CBRE GWS Service Request versus SiteTools: the parameters behind the verdict, then further details
ParameterCBRE GWS Service RequestSiteTools
PriceFreeFree
Rating3.1 (8 ratings) — better2.4 (22 ratings)
Positive reviews25.0% of reviews — better0.0% of reviews
Number of ratings822 — better
Update frequencyEvery 4 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS11.0 — better15.0
Further details — not scored
Size4 MB421 MB
Age rating4+4+
DeveloperCBRE, Inc.Geospatial Analytics, Inc.

Customer experience

CBRE GWS Service Request

All ratings8 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

SiteTools

All ratings22 ratings
Positive36.4%
Neutral0.0%
Negative63.6%
Written reviews3 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

In-app purchases

None

CBRE GWS Service Request

No in-app purchases

None

SiteTools

No in-app purchases

Questions

Is CBRE GWS Service Request free?
CBRE GWS Service Request is free to download, with no in-app purchases.
Is SiteTools free?
SiteTools is free to download, with no in-app purchases.
Which has better reviews, CBRE GWS Service Request or SiteTools?
CBRE GWS Service Request is rated higher. CBRE GWS Service Request averages 3.1 out of 5 from 8 ratings, while SiteTools averages 2.4 from 22 ratings.
Do CBRE GWS Service Request or SiteTools have ads?
Neither CBRE GWS Service Request nor SiteTools shows ads.
Which is updated more often, CBRE GWS Service Request or SiteTools?
CBRE GWS Service Request ships an update every 4 months, and SiteTools every 3 weeks. Most recently, CBRE GWS Service Request was updated on October 20, 2026 and SiteTools on September 29, 2026.

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