CBRE GWS Service Request vs SiteTools
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
CBRE GWS Service Request
This client-based mobile application allows users to create, track, and rate facility management service requests. It is designed for both CBRE GWS clients and employees to streamline service management.
- Create service requests
- Track service requests
- Rate service requests
- Client-based application
- Employee access
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OVERVIEW: CBRE Global Workplace Facility Management team is proud to offer our Service Tracking And Request app, a client based mobile application to create, track & rate their facility management service requests. AUDIENCE: CBRE GWS Clients & our employees FEATURES: Create, track & rate facility management service requests.
SiteTools
Streamline site inspections with this mobile tool. Capture data, manage assets, and generate reports efficiently, reducing inspection time and improving accuracy for facility managers.
- Camera capabilities
- Real-time data upload
- Customizable checklists
- Asset reporting
- Maintenance reports
- Reduced inspection time
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SiteTools for CBRE powered by EnableX® is a versatile tool for performing site inspections and recording essential data. Enable your facility manager to perform site inspections on a variety of location types, all from their mobile phones or tablets. This groundbreaking application allows inspections to be completed in half the time and with much greater accuracy. SiteTools Highlights: • Camera capabilities • Real-time data upload • Easy-to-use and customizable checklists • Promoted accuracy in asset reporting • Improved reporting on all assets • Enhanced quality assurance • View current state of facility assets • Access maintenance reports on facilities • Reduced time on-site to complete an inspection • Complete surveys on facility states from mobile device • Reduced work order cycle time The SiteTools application is a progressive new way to complete site inspections in less than half the time a traditional pen-and-paper site inspection takes. For more information about the application or to request a login, contact Customer Support at 1-877-287-3282 or support@cbrestrategicinsight.com.
Screenshots
Verdict
The clearest difference is rating: CBRE GWS Service Request at 3.1 against SiteTools's 2.4. CBRE GWS Service Request also leads on review sentiment (25% vs 0%) and iOS requirement (11.0 vs 15.0). SiteTools's advantage is update cadence (every 3 weeks vs every 4 months). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CBRE GWS Service Request holds the better App Store score, 3.1 against 2.4. Both are backed by a comparable volume of ratings — 8 and 22 respectively. Written reviews point the same way: 25% of CBRE GWS Service Request's written reviews are positive against 0% of SiteTools's.
CBRE GWS Service Request ships an update every 4 months, SiteTools every 3 weeks. The most recent releases landed on October 20, 2026 and September 29, 2026 respectively.
| Parameter | CBRE GWS Service Request | SiteTools |
|---|---|---|
| Price | Free | Free |
| Rating | 3.1 (8 ratings) — better | 2.4 (22 ratings) |
| Positive reviews | 25.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 8 | 22 — better |
| Update frequency | Every 4 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 11.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 4 MB | 421 MB |
| Age rating | 4+ | 4+ |
| Developer | CBRE, Inc. | Geospatial Analytics, Inc. |
Customer experience
CBRE GWS Service Request
SiteTools
In-app purchases
CBRE GWS Service Request
No in-app purchases
SiteTools
No in-app purchases
Questions
Is CBRE GWS Service Request free?
Is SiteTools free?
Which has better reviews, CBRE GWS Service Request or SiteTools?
Do CBRE GWS Service Request or SiteTools have ads?
Which is updated more often, CBRE GWS Service Request or SiteTools?
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