SM vs Field Force Tracker FSM

SM-Mobile is an app to allow field service workers to keep track of all scheduled job appointments they have for the day (or week, or any other time period). The app gets data from the company server, and displays it on the mobile device. Then, the technician, or supervisor can easily see all of his/her jobs for the period. A finger-tap will reveal all details for the job. The field technician can also get a signature from the customer, take photos at the jobs site, receive payments, including credit card payments, from the customer and record the details in the app. SM-Mobile is designed to work in conjunction with Scheduling Manager, the multi-function scheduling, accounting and CRM software program designed for service businesses, from Thoughtful Systems. In SM-Mobile, the technician can also see maps for all jobs for the day, or for a single job. Technician can also record notes about each job, record payment details and indicate start and end time for each job. That Mobile data is then synchronized back to the company server, where it is incorporated into Scheduling Manager. SM-Mobile can be used by workers and management in a wide variety of field service businesses, including residential cleaning businesses, HVAC and electrical repair businesses, home health care businesses, liquid waste management, pest control, fire extinguisher management and other service businesses.

Field Force Tracker is a comprehensive Field Service Manager App. You will need an organization account ID to use it. Field Force Tracker, a mobile enabled web-based field service management software, streamlines technician scheduling, dispatch, customer management, vendor and employee management, work orders, equipment maintenance, inventory tracking, contracts, estimates, invoices, payments and accounting. It is one of the most feature rich software of its kind. Field Force Tracker is used by hundreds of service companies around the world. Field Force Tracker is suitable for HVAC, Security, Construction, Alarm, Electrical, Chemical, HVAC, Audio, Cable and Telecom Sales and Service companies. Free Test/ demo accounts are available on request. Field Force Tracker is a leading field service dispatch and management software company. This app allows field technicians to be more productive and better manage their jobs and time. It lets technicians report their locations and service call status to the dispatcher, manage their assigned jobs, submit timesheets, capture customer signature and generate invoices in the field. The application has been designed considering all aspects of field service management. Field force tracker software does not require any special phone and runs on iphone. Field Force Tracker software is suitable for all verticals in the service industry and is configurable. With the close integration of the mobile applications with the cloud based Field Force Tracker software, the service companies can expect to achieve higher utilization of their resources and significantly cut their operational costs. We believe that Field Force Tracker is the most comprehensive software for field service management. It takes care of everything from customer management to the payment collection for a service company. By using this software, our clients can see major improvement in their productivity and the customer satisfaction. The core component of Field Force Tracker is a smart work scheduler. It is designed to optimize resource usage and reduce cost. It considers job types, technician's skill types, their current locations, branches, departments and product types and many other important factors during scheduling of a job. It automatically filters the technicians best suited for a job. A dispatcher can then select one employee from possible multiple available candidates. The system can even auto assign a proper technician in a rule based scheduling for very large organizations or very large field work force. With Field Force Tracker software, the service companies can expect to efficiently manage service schedules and payment collections. It includes fully integrated accounting and invoicing functions as well. Field employees can use mobile apps to update the job status, generate invoices or submit time sheets to the company.