RC Mobile Technician vs Gearflow Parts Hub Pro

Solving challenging HVAC/R problems is your job. Helping you get the right parts, supplies and equipment you need is ours. Whether it is for warranty repairs for Carrier, Bryant or Payne Equipment or for non-warranty repairs on any make or any brand of equipment, the RC Mobile Technician app can help identify the right part. The RC Mobile Technician commitment is to provide an easy to use, powerful app that is designed to help the technician standing in front of a unit. This helps them at the jobsite to find out what parts they need to make repairs, and it has an on-board GPS to help identify the closest location to find the parts. Key Features : - AI Assistant (Beta) : A smart assistant designed to answer technical questions, provide support, and assist with troubleshooting using model number inputs. - System Capacity Calculator : Easily calculate HVAC system's Airflow capacity with precision and efficiency requirements based on job-site conditions and specifications. - Product Registration : Register equipment quickly and efficiently from the field. - Intelligent Equipment Search : Locate equipment by scanning a serial barcode, entering the serial number, or model number. - Parts Identification : Instantly access accurate parts lists for selected equipment to support fast and precise repairs. - Technical Literature Access : View detailed technical documents with advanced filtering for faster retrieval of relevant information. - Warranty & Service History Lookup : Retrieve warranty details and past service history using the serial number. - Nearest Parts Center Locator : Use GPS to find the closest Carrier Parts Sales Center and get directions directly from the app. - Totaline® Parts Cross-Reference : Find equivalent and compatible parts using the integrated cross-reference tool. - Job Management : Create and manage job records, including the ability to save and associate parts with each job for future reference. - Secure HVACPartners Access : Log in to access restricted technical content and documents. - Product Catalog : Browse and search the full Carrier product catalog for quick equipment lookup. - Technician Training Resources : Access online training modules to support continuous learning and field readiness. - Tech Tips Video Library : Watch short, expert-led videos offering practical tips and troubleshooting guidance. - Interactive Troubleshooting : Step-by-step guided diagnostics to assist technicians in identifying and resolving issues efficiently. - Bluetooth Diagnostics & Firmware Updates : Pair with compatible systems to access real-time fault data, system performance metrics, and support remote firmware updates. - NFC Connectivity for Installer Tools : Utilize Near Field Communication (NFC) to configure installer settings, retrieve diagnostic information, and facilitate service board replacement on supported equipment.

Source faster and work smarter: Now you can request parts from all your heavy equipment dealers with just one click. With the Gearflow Parts Hub Pro app, it’s easy to submit parts lists across your mixed fleet right from the field or shop. CENTRALIZE PARTS ACCESS - Work with all your dealers in one place - Arm dealers with everything needed to quickly process requests - Review, edit, and approve requests tied to each machine STREAMLINE COMMUNICATION - Eliminate dozens of calls, texts, and emails internally and externally - Get automatic notifications on all requests and orders - Send messages tied to the request directly to your dealer INCREASE VISIBILITY - Manage internal approvals - Avoid duplicate requests - Track status in real time Download the Gearflow Parts Hub Pro app and start firing off parts requests in seconds. Here’s how it works: - Select the machine that needs the part - Add part number or description and quantity - Take or upload any images helpful to fulfill the request - Confirm the location where the part is needed - Verify which dealer should receive the request - Set the date you need the part - Submit! Spend less time sourcing and more time focused on getting back to work. Note: This app is for subscribers of the Gearflow Parts Hub Pro plan.