Comparison

HotDoc vs Medscan Patient

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HotDoc

Easily book and manage appointments with a wide range of health professionals 24/7. Access on-demand care, view doctor availability, and receive appointment reminders. Take control of your and your family's health.

Highlights
  • Instant online booking
  • On Demand Care (Quick Consults, Telehealth)
  • View doctor availability
  • Appointment reminders
  • Reschedule appointments
  • Search and filter providers
  • Book for family members
Features
Read full description

Using HotDoc, you can book and manage your appointments with health professionals anywhere, at any time: • Instantly book online with your GP, dentist, psychologist, dietitian and more • Access On Demand Care via Quick Consults and Telehealth • See the availability of doctors - pick a date and time that best works for you • Save your care team in one place to easily book future appointments Stay on top of your schedule: • View and receive reminders of your upcoming appointments • See your place in the queue once you arrive at the clinic or practice • Conveniently reschedule your appointment if plans change • Receive email notifications confirming your appointment Be in control of your and your family's health and wellbeing: • Book a range of appointments such as dental check ups, skin checks, vaccinations and more • Search and filter healthcare providers based on your needs such as by gender, opening hours, and bulk billing practices • Book appointments for children and family members ________________________ What patients say about using HotDoc Best app for booking doctor appointments. Found to be most reliable. Quick and easy to use as favourites saved, 3 clicks and an appointment is favourite. Really is a must have. Wouldn't be without. Thanks very much 5 stars! Great app. I use it all the time to book appointments. Quick & easy at any time. One of the best apps. Easy to use choose your doctor and the day. You can make an appointment any time you want. 5+. Thanks! ________________________ About HotDoc HotDoc is Australia’s leading Patient Engagement Platform, trusted by over 18,000 healthcare professionals and 6 million Australians to book and manage their health appointments. We value patients privacy and the security of patient data. We never on-sell any data and only share patient information directly with your selected clinic. Our core belief is that the best patient outcomes are achieved by maintaining the continuity of care with your trusted health practitioner.

About

Medscan Patient

Access your X-rays and scans anytime, anywhere. Share important medical images with healthcare professionals, family, or friends for a more complete understanding of your health history.

Highlights
  • View X-rays and scans
  • Access medical history
  • Share scans with professionals
  • Share scans with family/friends
  • Complete health picture
Features
Read full description

Having immediate access to X-rays and scans may give doctors and other health professionals, such as physiotherapists and chiropractors, a more complete picture of your relevant medical history. You might want to look at your images again, when you are not at your doctor’s surgery. Or, you may wish to share a special scan with family or friends.

Screenshots

HotDoc4 screens
Medscan Patient4 screens

Verdict

The call

The clearest difference is review sentiment: HotDoc at 86% against Medscan Patient's 50%. HotDoc also leads on update cadence (every 2 weeks vs every 8 months). Medscan Patient's advantage is iOS requirement (13.0 vs 15.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

HotDoc ships an update every 2 weeks, Medscan Patient every 8 months. Both last shipped on October 29, 2026.

Scorecard3 real differences · 7 level
HotDoc versus Medscan Patient: the parameters behind the verdict, then further details
ParameterHotDocMedscan Patient
PriceFreeFree
Rating4.3 (25 ratings) — better—
Positive reviews85.5% of reviews — better50.0% of reviews
Number of ratings25 — better—
Update frequencyEvery 2 weeks — betterEvery 8 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.013.0 — better
Further details — not scored
Size19 MB36 MB
Age rating17+12+
DeveloperHotDocMedscan

Customer experience

HotDoc

All ratings25 ratings
Positive84.0%
Neutral4.0%
Negative12.0%
Written reviews844 reviews
Positive85.5%
Neutral3.8%
Negative10.7%

Medscan Patient

Written reviews2 reviews
Positive50.0%
Neutral0.0%
Negative50.0%

Bugs and requests

HotDoc

Reported bugs

4 issues
  • Appointments disappearing from the app
  • Incorrect or missing appointment details
  • Difficulties logging in and managing account
  • Compatibility issues with older devices

Requested features

5 requests
  • Add option to favorite multiple doctors/clinics
  • Improve notification system for appointment changes
  • Allow more detailed notes/comments for appointments
  • Integrate with more healthcare providers
  • Provide better visibility into appointment queue/wait times

Medscan Patient

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HotDoc

No in-app purchases

None

Medscan Patient

No in-app purchases

Questions

Is HotDoc free?
HotDoc is free to download, with no in-app purchases.
Is Medscan Patient free?
Medscan Patient is free to download, with no in-app purchases.
Do HotDoc or Medscan Patient have ads?
Neither HotDoc nor Medscan Patient shows ads.
Which is updated more often, HotDoc or Medscan Patient?
HotDoc ships an update every 2 weeks, and Medscan Patient every 8 months. Most recently, HotDoc was updated on October 29, 2026 and Medscan Patient on October 29, 2026.

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