mRAK vs Al
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
mRAK
Access government services, make payments, and find information about Ras Al Khaimah. Manage your transactions and get support easily.
- Government service access
- Online payments
- Information categories
- Transaction history
- Live customer support
- Favorites for quick access
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mRAK is the Mobile Gateway for Ras Al Khaimah. It provides services and useful information to citizens, Residents, businesses and visitors. mRAK covers the following main sections: 1. Government Services • Public Prosecution Department • RAK Courts Department • RAK Municipality • Customs Department • Department of Economic Development • Environment Protection and Development Authority • Public Services Department • RAK Chamber of Commerce and Industry 2. Payments • Public Prosecution Department • RAK Courts Department • RAK Municipality Department • Public Services Department • Al Hamra Village • Department of Economic Development 3. Categories • About Ras Al Khaimah • Business & Employment • Visa & Documents • Health • Housing • Education • Attractions • Prayer Times • RAK Entities • Related Apps • RAK Finder 4. History • All transactions history in one place 5. Customer Support • Live Chat • Reporting form 6. Favorites • Add service to your favorites for quick access
Al
This service allows residents of Dubai to confidentially report issues and communicate with authorities. It offers multiple channels for feedback, including phone, SMS, and email, to stay informed about local developments.
- Confidential communication with authorities
- Report issues and concerns
- Multiple contact methods (phone, SMS, email)
- Stay updated on Dubai developments
- Accessible via web and smartphone
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The Al Ameen Service officially launched in September 2003. Using this service, the people of Dubai can communicate confidentially with the authorities to keep abreast of development in Dubai and on issues that concern them. The media that can be used include toll free telephones, fax, sms on mobiles, and e-mails via the Al Ameen web site and on smart phones.
Screenshots
Verdict
The clearest difference is rating: Al at 5.0 against mRAK's 2.7. mRAK's advantage is update cadence (monthly vs every 9 months) and ratings volume (33 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Al holds the better App Store score, 5.0 against 2.7. That said, the two scores are not equally well evidenced: mRAK has 33 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 18% of mRAK's written reviews are positive against 0% of Al's, so the app with the better star average is not the one people write more warmly about.
mRAK ships an update monthly, Al every 9 months. The most recent releases landed on October 22, 2026 and October 11, 2026 respectively.
| Parameter | mRAK | Al |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (33 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 17.9% of reviews — better | 0.0% of reviews |
| Number of ratings | 33 — better | 1 |
| Update frequency | Monthly — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 14.0 |
| Further details — not scored | ||
| Size | 115 MB | 57 MB |
| Age rating | 4+ | 4+ |
| Developer | Electronic Government Authority (EGA) | Dubai Police - Al Ameen |
Customer experience
mRAK
Al
In-app purchases
mRAK
No in-app purchases
Al
No in-app purchases
