Comparison

First Credit Union Mobile vs First Video eBranch

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

First Credit Union Mobile

Manage your finances on the go with this mobile banking application. Access your accounts, locate branches and ATMs, and deposit checks remotely using your device's camera. You can also easily send money to contacts.

Highlights
  • Account management
  • ATM and branch locator
  • Mobile check deposit
  • Interac e-Transfer
  • Contact integration
Features
Read full description

By downloading the First Credit Union Mobile app, you consent to the installation of the app and any future updates or upgrades. You may withdraw your consent at any time by deleting or uninstalling the app from your device. When you install the app it will ask for permission to access the following functions of your device: Location services – allows the app to use your device's GPS to find the nearest branch or ATM Camera – allows the app to use device camera to take picture of cheque Contacts – allows you to create new INTERAC® e-Transfer recipients by selecting from your device contacts.

About

First Video eBranch

Securely connect with trusted professionals through video chat for business interactions. Share documents, review agreements, and provide approvals in a face-to-face virtual environment. This tool offers a convenient way to conduct business on the go.

Highlights
  • Secure video chat
  • Document sharing
  • Agreement review
  • Digital approvals
  • Contract signing
  • Personalized face-to-face experience
Read full description

First Video eBranch lets you securely interact with professionals you trust from anywhere. The app allows you to video chat and conduct business all in one simple tool. While you are on the video chat with the professional, you will be able to do the following: Communicate in a personal face-to-face experience. See educational and informative content your professional displays for you. Upload documents or images requested by the professional. Review contracts or agreements the professional has prepared. Provide approvals on documents and terms and conditions. Sign agreements and contracts. This app is a safe, enjoyable, and effective way to communicate with your trusted professional while you are on the move. * Data service charges may apply through your wireless carrier.

Screenshots

First Credit Union Mobile4 screens
First Video eBranch3 screens

Verdict

The call

The clearest difference is rating: First Video eBranch at 4.6 against First Credit Union Mobile's 4.2. First Video eBranch also leads on update cadence (every 3 months vs every 11 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

First Video eBranch holds the better App Store score, 4.6 against 4.2. Both are backed by a comparable volume of ratings — 9 and 7 respectively.

UpkeepUpdate frequency

First Credit Union Mobile ships an update every 11 months, First Video eBranch every 3 months. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.

Scorecard2 real differences · 8 level
First Credit Union Mobile versus First Video eBranch: the parameters behind the verdict, then further details
ParameterFirst Credit Union MobileFirst Video eBranch
PriceFreeFree
Rating4.2 (9 ratings)4.6 (7 ratings) — better
Positive reviews64.7% of reviews—
Number of ratings9 — better7
Update frequencyEvery 11 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size73 MB16 MB
Age rating4+4+
DeveloperFirst Credit Union (BC)First Credit Union

Customer experience

First Credit Union Mobile

All ratings9 ratings
Positive77.8%
Neutral11.1%
Negative11.1%
Written reviews17 reviews
Positive64.7%
Neutral17.6%
Negative17.6%

First Video eBranch

All ratings6 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

First Credit Union Mobile

No in-app purchases

None

First Video eBranch

No in-app purchases

Questions

Is First Credit Union Mobile free?
First Credit Union Mobile is free to download, with no in-app purchases.
Is First Video eBranch free?
First Video eBranch is free to download, with no in-app purchases.
Which has better reviews, First Credit Union Mobile or First Video eBranch?
First Video eBranch is rated higher. First Credit Union Mobile averages 4.2 out of 5 from 9 ratings, while First Video eBranch averages 4.6 from 7 ratings.
Do First Credit Union Mobile or First Video eBranch have ads?
Neither First Credit Union Mobile nor First Video eBranch shows ads.
Which is updated more often, First Credit Union Mobile or First Video eBranch?
First Credit Union Mobile ships an update every 11 months, and First Video eBranch every 3 months. Most recently, First Credit Union Mobile was updated on October 23, 2026 and First Video eBranch on October 24, 2026.

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