First Credit Union Mobile User Reviews

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Font size and appearance

I don’t like the most recent update to the appearance of this ap. The font is smaller and I find the lay out less easy to follow than the previous version. Why was it changed?

It was perfectly fine the way it was. I’ve been a customer of Cumberland Credit Union for 35 years, and carried on when First took over. It seems changes keep happening both with staff and with the appearance of the ap.

As someone who uses online banking as well as in person, I’d like online banking to be reliable and not keep changing.

Thanks for your consideration of my input.
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Tired of guessing

The DEBIT CARD may or may not function is a little more than irritating. WHEN????? will Qathet get with the rest of the world on real life issues.

Way better now

App has significantly improved since being updated, was a longtime coming and glad they finally got around to it.

Why

Once again can’t access online banking

Mobile App

I enjoy the convenience of using this app, unfortunately it only functions on an iPad correctly.
On a cell phone it is inundated with glitches and is extremely difficult to utilize.

Needs fixing

Lots of bugs. Most times I use it I have to repeat a lot of functions because the app glitches and kicks me back to the previous page. The password that you use to set up each etransfer recipient is the password that you have to use forever, it’s very annoying.

Love it!

The First Credit Union’s mobile banking app is best in class. Easy to use and it does virtually everything I require.

It has never crashed or failed to work in any way over the many years I’ve been using it. 👍 👍

Newbie

New account holder. So far I’m loving it

User Friendly

So easy to navigate.

Daily Crossword

Great game

Need facial recognition

Need a quicker way to login without asking unique question followed by PAC. Too much typing required.

So far, so good

Flawless to this point.

Easy to use!

This format is easy to use! Thank you !

Decent

This app is pretty good for the most part. At times it does make you select your needs more than once before it comprehends the step.

Slow as hell

You guys gotta do something about that but great app

Awesome

This app is awesome 98% of the time. It is so handy!

Best app. Love it

This is the best banking app. Ever. RBC, vancity- take note.