Review
I have two complaints about vantage one.
You do not have visa debit cards.
You charge $40 for an NSF charge when the charge going through is $20 or under. I have been with this bank for 20 years. Yes sometimes I don’t have money in there most times I do! PayPal tried to take out my Netflix payment twice and I received $80 in NSF fees. On a 21.00 payment.
I would think that the bank would look at my history and maybe throw a $50 overdraft on there just so I don’t get $80 in NSF charges. The money is usually in there later that day or the next day…..
You do not have visa debit cards.
You charge $40 for an NSF charge when the charge going through is $20 or under. I have been with this bank for 20 years. Yes sometimes I don’t have money in there most times I do! PayPal tried to take out my Netflix payment twice and I received $80 in NSF fees. On a 21.00 payment.
I would think that the bank would look at my history and maybe throw a $50 overdraft on there just so I don’t get $80 in NSF charges. The money is usually in there later that day or the next day…..
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The difference
This is a five star review for the app, and three star review for the main branches service. The hours of operation are so little that you almost need to take a day off of work to go into the branch. And at sometimes I will see the the tellers and workers standing around talking to each other when there’s a person in the lineup I’ve never been acknowledged once.
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Long waiting period
Why is there such a long waiting after adding a payee and being able to make a payment, added payee Saturday morning and still can’t pay my bill.
E-transfer
E-transfer charges should be eliminated.
Etransfer
They take longer than most banks to go through
