VantageOne Credit Union User Reviews

Top reviews

Review

I have two complaints about vantage one.
You do not have visa debit cards.
You charge $40 for an NSF charge when the charge going through is $20 or under. I have been with this bank for 20 years. Yes sometimes I don’t have money in there most times I do! PayPal tried to take out my Netflix payment twice and I received $80 in NSF fees. On a 21.00 payment.
I would think that the bank would look at my history and maybe throw a $50 overdraft on there just so I don’t get $80 in NSF charges. The money is usually in there later that day or the next day…..
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The difference

This is a five star review for the app, and three star review for the main branches service. The hours of operation are so little that you almost need to take a day off of work to go into the branch. And at sometimes I will see the the tellers and workers standing around talking to each other when there’s a person in the lineup I’ve never been acknowledged once.
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Long waiting period

Why is there such a long waiting after adding a payee and being able to make a payment, added payee Saturday morning and still can’t pay my bill.

E-transfer

E-transfer charges should be eliminated.

Etransfer

They take longer than most banks to go through

Needs a complete overhaul

Compared to other bank apps this needs to be Redone

Satisfied happy customer

First time using the phone so for our accounts and find it easy to use and well put together. Well done.

Quick and easy

I am away and this online has proven quick and easy. Thank you.

Usage of App and online banking

The online banking and App are very easy to navigate and very user friendly.

Ok at best

Often full of bugs, many redirects and you need a lot of patience. Love the financial institution, hope the ap can improve.

New Update

Photo check deposit no longer works since the most recent update. This is a huge piss off because that’s mostly what I use the app for. I have a iPhone 6.

DO NOT UPDATE

The newest update broke the app

New update

I'm on a I phone 4S and after the latest update I can no longer make payments or transfers. It wants me to scroll down and hit a confirm button to complete the payment but automatically scrolls back up before you can press the button

Worked great!

This app worked amazingly until they updated the website! Now the app won't even load! Really frustrated!

I agree with Meegz888

The app used to be awesome but now it won't load. I hope there is going to be something done to rectify this. In the meantime I've deleted the app off my devices.

It's used to work fine!

The old app that I had worked great, then I upgraded to the newer format of this app. And now when I try to open it up and use it, it won't load up and will not open at all. I wish I hadn't upgraded it at all. I have an iPhone 5s with iOS 8 on it and the app is not working. It's crap.

PERFECT

Perfet app cinda feel bad looking at saved monny wasted thow:( shud hav saved

Great app

Very pleased with how easy this app is. Does everything I need it to do.

Not good

This app does not work well. It takes forever to login and it is always freezing. I use their website to do my banking and I have it saved as a home icon and it is 100x faster than the app. I deleted it after trying to get used to it for a week

A very good start

Nice app very proficient, wish the text was easier to read. A simple user interface, a little colour would help separate different functions. Have this app work with Mint and I would be a happy member.