Comparison

SendSmart vs CRM Video

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SendSmart

Access your SendSmart inbox and receive real-time notifications for new SMS, social media, and email messages directly on your mobile device. This app requires an active SendSmart account to function.

Highlights
  • Real-time message notifications
  • Access to inbox
  • SMS, Social, and Email integration
  • Mobile account management
  • Push alerts for new messages
Features
Read full description

SendSmart's ToGo app is a great way to stay connected to your SendSmart account on the go. Get push notifications when you have new SMS, Social or Email messages... and access your inbox right from your phone. Please note, SendSmart ToGo requires a current SendSmart account.

About

CRM Video

Record, send, and track personalized video messages directly within your CRM workflow. This app empowers automotive professionals to build trust, boost engagement, and drive sales through face-to-face communication.

Highlights
  • Record and upload videos
  • Customize with branded landing pages
  • Merge multiple video clips
  • Send via email, text, or social
  • Track engagement metrics
  • Manage video library
Features
Read full description

CDK CRM VIDEO FOR iOS Record, send, and track video messages — all from within CDK CRM. CDK CRM Video brings the power of personalized video directly into your CDK CRM workflow. Record, share, and track videos seamlessly — without ever leaving your CRM. Designed for automotive professionals, this easy-to-use mobile app puts face-to-face communication in your pocket, so you can build trust, boost engagement, and drive more sales. CDK CRM VIDEO FEATURES - RECORD videos on the go using your phone’s camera — or upload from your camera roll - STORE and manage your entire video library in one place, accessible within CDK CRM - CUSTOMIZE your videos with branded landing pages and call-to-action buttons - MERGE multiple clips into a single, polished message - SEND videos via email, text, or social platforms — all in a few taps - TRACK real-time engagement metrics, including views, clicks, and opens - ACCESS your video content anytime, across devices VIDEO COMMUNICATION, RIGHT WHERE YOU WORK Empower your team to: - Stand out in inboxes - Increase appointment shows - Build stronger customer relationships - Close more deals Join thousands of automotive professionals using video to drive results. Download the CDK CRM Video app for iOS today and start sending videos that sell.

Screenshots

SendSmart2 screens
CRM Video4 screens

Verdict

The call

SendSmart and CRM Video both sit at 4.7 stars, but that hides the real split: 100% of SendSmart's written reviews are positive against 25% of CRM Video's. SendSmart also leads on monetization model (free vs ad-supported). CRM Video's advantage is ratings volume (382 vs 3). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

SendSmart holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: CRM Video has 382 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 100% of SendSmart's written reviews are positive against 25% of CRM Video's.

UpkeepUpdate frequency

SendSmart ships an update every 6 weeks, CRM Video monthly. The most recent releases landed on November 6, 2026 and November 4, 2026 respectively.

Scorecard3 real differences · 7 level
SendSmart versus CRM Video: the parameters behind the verdict, then further details
ParameterSendSmartCRM Video
PriceFreeFree
Rating4.7 (3 ratings) — better4.5 (382 ratings)
Positive reviews100.0% of reviews — better25.0% of reviews
Number of ratings3382 — better
Update frequencyEvery 6 weeksMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterAd-supported
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.6
Further details — not scored
Size29 MB68 MB
Age rating4+4+
DeveloperDavid YasnoffCDK Global, LLC

Customer experience

SendSmart

All ratings3 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

CRM Video

All ratings319 ratings
Positive85.0%
Neutral3.8%
Negative11.3%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

In-app purchases

None

SendSmart

No in-app purchases

None

CRM Video

No in-app purchases

Questions

Is SendSmart free?
SendSmart is free to download, with no in-app purchases.
Is CRM Video free?
CRM Video is free to download, with no in-app purchases.
Which has better reviews, SendSmart or CRM Video?
SendSmart is rated higher. SendSmart averages 4.7 out of 5 from 3 ratings, while CRM Video averages 4.5 from 382 ratings.
Do SendSmart or CRM Video have ads?
Neither SendSmart nor CRM Video shows ads.
Which is updated more often, SendSmart or CRM Video?
SendSmart ships an update every 6 weeks, and CRM Video monthly. Most recently, SendSmart was updated on November 6, 2026 and CRM Video on November 4, 2026.

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