ServiceEcho vs Gomocha FMP360

ServiceEcho for iOS is field service management made simple. The mobile companion to the award-winning FSM platform, ServiceEcho, is the easiest way to take a work order to invoice and provide complete visibility for your out-of-office team members. Our integrations with Salesforce, Google Apps and Quickbooks streamline your business processes and connects all your team members in one single solution. With ServiceEcho, running a great field service team can be this easy: • Your employees will be more productive by spending fewer hours on tedious paperwork. With ServiceEcho, all day-to-day activities, from scheduling to invoicing, are located in one place and are easily automated and tracked. • Your in-field employees will have access to all customer details from your CRM database, helping them to deliver the best service possible. All work orders are saved in a digital format in our application, making approvals, signatures and tracking sheets easily accessible. • Reduce the time between job completion and getting paid for your services by sending invoices from the project site, the moment the job is completed. ServiceEcho features include work order scheduling; optimized turn-by-turn directions to job sites; mobile signature capture; team check-in; assets and inventory tracking and on-site photo, video and audio note capture and more! Best of all, these features, excluding work order scheduling, are completely accessible regardless of internet connectivity, making it perfect for use in remote and low-bandwidth locations. Available for iOS 13.0+ Features: • Schedule and create work orders • Get turn-by-turn directions to job sites • Access work order, account, and customer information • Keep track of assets and materials • Take photos, videos, and audio recordings and save them to the cloud • View attachments such as PDF and Word documents, as well as images, videos, and audio clips • Capture customer signatures • Team management, via team check-in and team notes • Works both online and offline ServiceEcho - Field Management Made Simple

The Gomocha FMP360 solution is a best-in-class mobility platform empowering mobile field workers to efficiently perform their day-to-day tasks, via workflow-driven processes. The FMP360 Mobile App is fully configurable and designed for companies with field service teams working in construction, maintenance, transportation, logistics, and utilities. Field workers can remotely access customer, asset, employee and task-related information with the Gomocha FMP360 Mobile App. They can receive and view work orders, register materials, report time and expense details, access inventory levels, and request, transfer or return parts—in online as well as offline operations. With workers in the field using the FMP360 App, dispatch and call-center teams in the office can direct the right technician to the jobsite, keep track of precisely where all technicians are, and communicate real-time information to customers—so customers always know estimated arrival times. This level of efficiency translates to increased productivity and greater customer satisfaction. The FMP360 Platform and App allow users to customize forms, workflows and processes to adapt to changing business processes. Need to add fields, specify terminology or languages to be used, or grant different access to specific users? It’s all simple with FMP360. FMP360 is unique because it can support multiple workflows in one app! The Workflow Designer allows users to create, deploy and change the app rapidly. The app ensures seamless integration with all ERP systems (SAP, Dynamics AX, Dynamics NAV, Infor, etc.). With FMP360 Mobile App, you’ll enjoy: · Increased technician productivity · Higher first-time-fix rates · Accelerated Invoice processing · Greater customer and employee satisfaction The FMP360 App can be used only with the Gomocha FMP360 Platform.