Comparison

IMBox vs Inbox

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

IMBox

A secure and private instant messaging platform for businesses. It facilitates easy communication and file sharing among employees, clients, and providers without requiring phone numbers. Offers robust security features for data control and network management.

Highlights
  • Private and secure instant messaging
  • File sharing for any file type
  • Unlimited group chats and broadcast lists
  • Cross-company communication
  • Integrated user directory
  • Message status notifications
  • Remote data swipe
Features
Read full description

IMBox offers companies and their employees a private, secure, powerful and easy to use Instant Messaging solution. IMBox is designed to fit business needs and as a result, the security of your information is one of our main concerns: § Remote swipe of users and their information § Control over shared files § On premise server installation available if required § Web panel to control network activity and access IMBox is also designed to fit employees needs: § User friendly to make employee adoption easy § File sharing. Share any type of file instantly § Group chats and broadcasts lists with no limit on members § Private cloud for users. Also, private chats and groups have their own cloud so users can easily access recently shared files § Group chats and broadcasts lists can be set to “Cross-company” meaning that clients and providers can be invited to join the conversation § No need to share phone numbers. Users in the same private network will have access to an integrated directory and will be able to search for anyone in the network by name. § Message sent, received and read notifications § Passport: Every user has a personal Passport. Passports can be shared with clients and providers to establish secure conversations through IMBox

About

Inbox

This app allows teams to communicate with customers through live chat on their website or mobile app. It provides conversation history, notes, and enhanced customer information for better engagement. Stay connected with your audience anytime, anywhere.

Highlights
  • Live chat with customers
  • Receive real-time notifications
  • View full conversation history
  • Add notes to customer profiles
  • Access enhanced customer information
Features
Read full description

Inbox by GoSquared enables teams to talk with their customers via Live Chat while on the go. Receive notifications when customers ask questions via GoSquared Live Chat on your website or in your iOS app. For every customer, you can see the whole conversation history, add notes and even see enhanced information about the person you're speaking with. GoSquared Live Chat transforms the way your team communicates with your visitors and customers. If you’re new to GoSquared, check out our website first – you can learn more and sign up for free today.

Screenshots

IMBox4 screens
Inbox4 screens

Verdict

The call

The clearest difference is rating: IMBox at 4.8 against Inbox's 2.0. Inbox's advantage is iOS requirement (12.0 vs 15.1). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

IMBox holds the better App Store score, 4.8 against 2.0. Both are backed by a comparable volume of ratings — 12 and 6 respectively. Written reviews split almost evenly too, at 26% and 25% positive.

UpkeepUpdate frequency

IMBox ships an update every 2 weeks, Inbox monthly. The most recent releases landed on October 9, 2026 and October 5, 2026 respectively.

Scorecard2 real differences · 8 level
IMBox versus Inbox: the parameters behind the verdict, then further details
ParameterIMBoxInbox
PriceFreeFree
Rating4.8 (12 ratings) — better2.0 (6 ratings)
Positive reviews25.7% of reviews — better25.0% of reviews
Number of ratings12 — better6
Update frequencyEvery 2 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad, iPod
Requires iOS15.112.0 — better
Further details — not scored
Size168 MB7 MB
Age rating4+4+
DeveloperSPOTBROS TECHNOLOGIES S.L.Go Squared Ltd.

Customer experience

IMBox

All ratings12 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews35 reviews
Positive25.7%
Neutral8.6%
Negative65.7%

Inbox

All ratings6 ratings
Positive16.7%
Neutral0.0%
Negative83.3%
Written reviews4 reviews
Positive25.0%
Neutral0.0%
Negative75.0%

In-app purchases

None

IMBox

No in-app purchases

None

Inbox

No in-app purchases

Questions

Is IMBox free?
IMBox is free to download, with no in-app purchases.
Is Inbox free?
Inbox is free to download, with no in-app purchases.
Which has better reviews, IMBox or Inbox?
IMBox is rated higher. IMBox averages 4.8 out of 5 from 12 ratings, while Inbox averages 2.0 from 6 ratings.
Do IMBox or Inbox have ads?
Neither IMBox nor Inbox shows ads.
Which is updated more often, IMBox or Inbox?
IMBox ships an update every 2 weeks, and Inbox monthly. Most recently, IMBox was updated on October 9, 2026 and Inbox on October 5, 2026.

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