Inbox vs Bot Inbox

Inbox by GoSquared enables teams to talk with their customers via Live Chat while on the go. Receive notifications when customers ask questions via GoSquared Live Chat on your website or in your iOS app. For every customer, you can see the whole conversation history, add notes and even see enhanced information about the person you're speaking with. GoSquared Live Chat transforms the way your team communicates with your visitors and customers. If you’re new to GoSquared, check out our website first – you can learn more and sign up for free today.

Power Your Business Conversations in One Place Say goodbye to messy inboxes and juggling multiple apps. Our platform is built for modern businesses that want to stay sharp, responsive, and organized — all from a single, powerful communication hub. What You Can Do with Bot Inbox CENTRALIZED MESSAGING Handle messages from Messenger, WhatsApp, Instagram, Telegram, Viber, voice, and SMS — all in one app. Everything is synced so your team can respond quickly without switching platforms. DELEGATE AND COLLABORATE Assign chats to the right team member instantly. No more missed messages or duplicated replies — just clear ownership and faster service. EASY ORDER HANDLING Accept, manage, or cancel customer orders in real time. Everything is tracked in one place for smoother operations. SMART APPOINTMENT TOOLS Keep your calendar under control. Confirm, reschedule, or cancel appointments in seconds, and stay organized with helpful reminders. CUSTOMIZABLE NOTIFICATIONS Choose what matters. Get real-time alerts for new messages, order updates, or appointments — and adjust your preferences to stay focused. DESIGNED FOR SIMPLICITY Our clean, intuitive interface makes it easy for anyone on your team to get started right away. No steep learning curve — just results. Whether you’re managing a solo business or leading a growing team, Bot Inbox helps you communicate better, work faster, and stay in sync.