Conversations by Brevo vs Bot Inbox

Seamlessly communicate with leads and customers in real time with personalized chat tools. Use our live chat, universal inbox and chatbot to convert web visitors into customers, save time with automated replies and delight customers with instant support. This mobile app is for managing Conversations on Brevo. For the full Brevo experience including campaigns, please visit brevo.com with your desktop. LIVE CHAT: Drive real-time visitor engagement, make more sales and build brand loyalty with personalized interactions. CHATBOT: Grow your contact list and boost efficiency with automated lead capture and FAQ answers. UNIVERSAL INBOX: Meet customers on their preferred communication channel and manage all conversations from one convenient spot. Connect your live chat, WhatsApp, Instagram, Facebook and email accounts. VISITOR INTELLIGENCE: Start conversations or trigger automated messages based on visitor insights like their location or what’s in their shopping cart CHAT REPORTS: Track customer satisfaction, chat volume, agent responsiveness and more. MESSAGE ALERTS: Never miss an opportunity again by enabling mobile notifications and chatting on-the-go.

Power Your Business Conversations in One Place Say goodbye to messy inboxes and juggling multiple apps. Our platform is built for modern businesses that want to stay sharp, responsive, and organized — all from a single, powerful communication hub. What You Can Do with Bot Inbox CENTRALIZED MESSAGING Handle messages from Messenger, WhatsApp, Instagram, Telegram, Viber, voice, and SMS — all in one app. Everything is synced so your team can respond quickly without switching platforms. DELEGATE AND COLLABORATE Assign chats to the right team member instantly. No more missed messages or duplicated replies — just clear ownership and faster service. EASY ORDER HANDLING Accept, manage, or cancel customer orders in real time. Everything is tracked in one place for smoother operations. SMART APPOINTMENT TOOLS Keep your calendar under control. Confirm, reschedule, or cancel appointments in seconds, and stay organized with helpful reminders. CUSTOMIZABLE NOTIFICATIONS Choose what matters. Get real-time alerts for new messages, order updates, or appointments — and adjust your preferences to stay focused. DESIGNED FOR SIMPLICITY Our clean, intuitive interface makes it easy for anyone on your team to get started right away. No steep learning curve — just results. Whether you’re managing a solo business or leading a growing team, Bot Inbox helps you communicate better, work faster, and stay in sync.