Comparison

Kommo vs Bot Inbox

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Kommo

This CRM system helps small businesses boost sales by integrating messaging, email, and calls. Manage your sales pipeline, automate tasks, and track team performance from your mobile device.

Highlights
  • Messenger, email, and call integration
  • Live customizable sales dashboard
  • Automation tools (salesbot, templates)
  • Lead generation via business card scanning
  • Mobile sales pipeline management
  • Team performance monitoring
Features
Read full description

Kommo is the world's first messenger-based CRM system, designed to help small businesses take their sales to a different level. Our mobile app is seamlessly integrated with the desktop version and gives you access to your sales tools straight from your phone, providing a unified CRM experience that keeps you connected wherever you are. Unleash the power of messaging Seamlessly connect with your customers through messengers, emails, and calls, all from a single app. Stay ahead with analytics Monitor your sales, tasks, team performance and more from anywhere with the customizable live Dashboard. Automate and thrive Streamline your processes with automation tools like salesbot, templates and digital pipeline. Save time and focus on what matters most - growing your business. Increase lead generation Capture leads on the go by scanning business cards, importing your address book, or quickly adding contacts. Never miss a deal with instant lead addition to your pipeline. Sales pipeline at your fingertips Access and manage your sales pipeline from your phone whenever you need to. Log into your account or sign up for a 14-day free trial to effortlessly manage your sales pipeline, navigate performance, and collaborate with your team anytime, anywhere.

About

Bot Inbox

Consolidate all your business communication channels into a single, powerful platform. Manage messages, orders, and appointments efficiently with a team-friendly interface designed for speed and organization.

Highlights
  • Centralized messaging from multiple platforms
  • Delegate chats and collaborate with team
  • Real-time order handling
  • Smart appointment management
  • Customizable notifications
  • Intuitive and simple interface
Features
Read full description

Power Your Business Conversations in One Place Say goodbye to messy inboxes and juggling multiple apps. Our platform is built for modern businesses that want to stay sharp, responsive, and organized — all from a single, powerful communication hub. What You Can Do with Bot Inbox CENTRALIZED MESSAGING Handle messages from Messenger, WhatsApp, Instagram, Telegram, Viber, voice, and SMS — all in one app. Everything is synced so your team can respond quickly without switching platforms. DELEGATE AND COLLABORATE Assign chats to the right team member instantly. No more missed messages or duplicated replies — just clear ownership and faster service. EASY ORDER HANDLING Accept, manage, or cancel customer orders in real time. Everything is tracked in one place for smoother operations. SMART APPOINTMENT TOOLS Keep your calendar under control. Confirm, reschedule, or cancel appointments in seconds, and stay organized with helpful reminders. CUSTOMIZABLE NOTIFICATIONS Choose what matters. Get real-time alerts for new messages, order updates, or appointments — and adjust your preferences to stay focused. DESIGNED FOR SIMPLICITY Our clean, intuitive interface makes it easy for anyone on your team to get started right away. No steep learning curve — just results. Whether you’re managing a solo business or leading a growing team, Bot Inbox helps you communicate better, work faster, and stay in sync.

Screenshots

Kommo4 screens
Bot Inbox4 screens

Verdict

The call

The clearest difference is rating: Bot Inbox at 5.0 against Kommo's 4.3. Kommo's advantage is ratings volume (12 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Bot Inbox holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: Kommo has 12 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Kommo ships an update every 9 days, Bot Inbox every 2 weeks. The most recent releases landed on October 16, 2026 and October 5, 2026 respectively.

Scorecard2 real differences · 8 level
Kommo versus Bot Inbox: the parameters behind the verdict, then further details
ParameterKommoBot Inbox
PriceFreeFree
Rating4.3 (12 ratings)5.0 (2 ratings) — better
Positive reviews84.6% of reviews—
Number of ratings12 — better2
Update frequencyEvery 9 days — betterEvery 2 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, Apple WatchiPhone, iPad, iPod — better
Requires iOS16.015.1 — better
Further details — not scored
Size182 MB50 MB
Age rating+44+
DeveloperTerimpol S.A.Douglas Pondza

Customer experience

Kommo

All ratings12 ratings
Positive83.3%
Neutral0.0%
Negative16.7%
Written reviews39 reviews
Positive84.6%
Neutral2.6%
Negative12.8%

Bot Inbox

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Kommo

No in-app purchases

None

Bot Inbox

No in-app purchases

Questions

Is Kommo free?
Kommo is free to download, with no in-app purchases.
Is Bot Inbox free?
Bot Inbox is free to download, with no in-app purchases.
Which has better reviews, Kommo or Bot Inbox?
Bot Inbox is rated higher. Kommo averages 4.3 out of 5 from 12 ratings, while Bot Inbox averages 5.0 from 2 ratings.
Do Kommo or Bot Inbox have ads?
Neither Kommo nor Bot Inbox shows ads.
Which is updated more often, Kommo or Bot Inbox?
Kommo ships an update every 9 days, and Bot Inbox every 2 weeks. Most recently, Kommo was updated on October 16, 2026 and Bot Inbox on October 5, 2026.

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