Kommo vs Bot Inbox
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Kommo
This CRM system helps small businesses boost sales by integrating messaging, email, and calls. Manage your sales pipeline, automate tasks, and track team performance from your mobile device.
- Messenger, email, and call integration
- Live customizable sales dashboard
- Automation tools (salesbot, templates)
- Lead generation via business card scanning
- Mobile sales pipeline management
- Team performance monitoring
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Kommo is the world's first messenger-based CRM system, designed to help small businesses take their sales to a different level. Our mobile app is seamlessly integrated with the desktop version and gives you access to your sales tools straight from your phone, providing a unified CRM experience that keeps you connected wherever you are. Unleash the power of messaging Seamlessly connect with your customers through messengers, emails, and calls, all from a single app. Stay ahead with analytics Monitor your sales, tasks, team performance and more from anywhere with the customizable live Dashboard. Automate and thrive Streamline your processes with automation tools like salesbot, templates and digital pipeline. Save time and focus on what matters most - growing your business. Increase lead generation Capture leads on the go by scanning business cards, importing your address book, or quickly adding contacts. Never miss a deal with instant lead addition to your pipeline. Sales pipeline at your fingertips Access and manage your sales pipeline from your phone whenever you need to. Log into your account or sign up for a 14-day free trial to effortlessly manage your sales pipeline, navigate performance, and collaborate with your team anytime, anywhere.
Bot Inbox
Consolidate all your business communication channels into a single, powerful platform. Manage messages, orders, and appointments efficiently with a team-friendly interface designed for speed and organization.
- Centralized messaging from multiple platforms
- Delegate chats and collaborate with team
- Real-time order handling
- Smart appointment management
- Customizable notifications
- Intuitive and simple interface
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Power Your Business Conversations in One Place Say goodbye to messy inboxes and juggling multiple apps. Our platform is built for modern businesses that want to stay sharp, responsive, and organized — all from a single, powerful communication hub. What You Can Do with Bot Inbox CENTRALIZED MESSAGING Handle messages from Messenger, WhatsApp, Instagram, Telegram, Viber, voice, and SMS — all in one app. Everything is synced so your team can respond quickly without switching platforms. DELEGATE AND COLLABORATE Assign chats to the right team member instantly. No more missed messages or duplicated replies — just clear ownership and faster service. EASY ORDER HANDLING Accept, manage, or cancel customer orders in real time. Everything is tracked in one place for smoother operations. SMART APPOINTMENT TOOLS Keep your calendar under control. Confirm, reschedule, or cancel appointments in seconds, and stay organized with helpful reminders. CUSTOMIZABLE NOTIFICATIONS Choose what matters. Get real-time alerts for new messages, order updates, or appointments — and adjust your preferences to stay focused. DESIGNED FOR SIMPLICITY Our clean, intuitive interface makes it easy for anyone on your team to get started right away. No steep learning curve — just results. Whether you’re managing a solo business or leading a growing team, Bot Inbox helps you communicate better, work faster, and stay in sync.
Screenshots
Verdict
The clearest difference is rating: Bot Inbox at 5.0 against Kommo's 4.3. Kommo's advantage is ratings volume (12 vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Bot Inbox holds the better App Store score, 5.0 against 4.3. That said, the two scores are not equally well evidenced: Kommo has 12 ratings behind it against 2, so its average is the more settled of the two.
Kommo ships an update every 9 days, Bot Inbox every 2 weeks. The most recent releases landed on October 16, 2026 and October 5, 2026 respectively.
| Parameter | Kommo | Bot Inbox |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (12 ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 84.6% of reviews | — |
| Number of ratings | 12 — better | 2 |
| Update frequency | Every 9 days — better | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, Apple Watch | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 182 MB | 50 MB |
| Age rating | +4 | 4+ |
| Developer | Terimpol S.A. | Douglas Pondza |
Customer experience
Kommo
Bot Inbox
In-app purchases
Kommo
No in-app purchases
Bot Inbox
No in-app purchases









