Propio Workforce OS vs Usked

The Workforce OS mobile application provides interpreters with the information needed to be sure they do not miss an appointment and that their time sheets are submitted quickly, accurately and already approved by the client. Not only do the interpreters have all of the relevant information about the appointment at their fingertips, they even have a map for the location. Once on site, the interpreters can track the actual interpretation times using a timer to calculate and record the times. Mileage, parking and other expenses can be recorded as well. When everything is finished, the client can review and sign the screen with a stylus or their finger. The information is then submitted and stored in the Workforce OS database with a date/time stamp of the submission. If the interpreter does not have internet service, the information is submitted once the interpreter has internet service and refreshes the app. The Workforce OS mobile application was designed to be an extension of the Interpreter Portal for those companies who already use Workforce OS. Those interpreters who do not use smart mobile devices can still use the portal.

Usked is the mobile companion for organizations that schedule service providers — interpreting agencies, staffing offices, and other service teams. If your organization runs on Usked, this app puts your workday in your pocket. Sign in with the same account you use on your organization's Usked site. An account provisioned by your organization is required — the app is not a standalone service. FOR SERVICE PROVIDERS • See your upcoming assignments for the next 90 days, grouped by day • A month calendar with cancellation markers, so changes never sneak past you • Assignment details with times shown in your time zone, the full address with Open in Maps, room, dress code, and notes from the office • Points of contact you can call or email in one tap • Browse posted work, filter by date range and your availability, and place bids from your phone • Complete verification forms your way: fill and sign on screen, take a photo, or upload a file • Build invoices and timesheets as you work, submit them when ready, and view or share the PDF in the app • Request leave and track your balances (staff providers) • Send feedback about an assignment straight to the office FOR REQUESTERS • Create a service request in minutes and track its status from draft to filled • Edit or cancel requests as plans change • Manage your locations, points of contact, and file attachments WORKS THE WAY YOU DO • Switch between multiple accounts or organizations without signing out • Secure token sign-in — your password is never stored on the device • Light and dark themes, and full support for Dynamic Type text sizes Usked is multi-tenant: every organization runs its own Usked site. Enter your organization's address once and the app remembers it. Questions or issues? Visit the help center at https://uskedcrm.zohodesk.com/portal/en/kb or contact your organization's Usked administrators.