uSked User Reviews

uSked
uSked
Access Interpreting, Inc.

Top reviews

It’s not all that great.

App basically is only good for checking schedules. Other than that you have to use the main website. So to change personal info or availability it’s useless. I only have it because my agency is using it. Otherwise it would not be my first choice.

A bit clunky

The refresh every time you go back to the app/assignment is a little frustrating. I’m often in buildings that don’t have great cell reception and, as a contractor, connecting to the wifi isn’t always possible, so having to let it load again can take minutes sometimes. I frequently need to reference the specifics of the assignment to get the POC/consumers’ names, room location, etc.

The other thing I would like to see is to have some color variation on the Service Request Details screen. Even something as simple as an alternating white and light blue color scheme line-by-line would be nice with the detail labels on the left (event name, date, POC) in a bold or larger font.

Even more preferable would be to color code those details following the same color scheme as the icons on the summary page for the assignment (pink for POC, orange for consumers, green for service providers, etc.).
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Convenient to access anytime

As an contact interpreter, the app is great to access available job postings and manage ones I have completed. It is more convenient than logging if to the website every time I want to accept an assignment. However, the app only lets me accept jobs, not decline. The thumbs up is always next to the assignment. If I need to decline, I have to log in to the site. Is there anyway you can add a thumbs down to decline jobs in the app? It would be such an improvement on an already great and useful resource!
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It’s so slow

The app really needs to be updated. Any time I navigate to any page it will refresh all the info all over again. Even slow when I’m on a Wi-Fi connection.
It’s horrible when I’m in a parking garage with no connection and I can’t load any of the data I need. I’ve just gotten used to screenshoting all the info I need before I leave and referencing them because I can’t depend on this app.
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Amazing

This makes looking at assignments, accepting assignment, invoicing, feedback, scheduling- everything in one app. This is nothing short of amazing.

Should be better

This app crashes all the time, especially when invoicing. I’ve had to use this app for over 3 years, and when adding jobs, it crashes. When opening an invoice, it crashes. When converting a pdf of your invoice, crashes. Every time I download an upgrade I hope that this issue goes away, but it doesn’t.

There should be a feature where if something is added to your schedule, you get a phone notification.

There should be more preferences, to make the app your own. Example: In the job details I want to see all the job details every time and scroll. I hate that I have to click (show more info) every time, wait for it to load, etc
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Simplicity and Ease of Use

This application has been easy to navigate and can leave feedbacks for one specific job/assignment. I would like to see an option to add or sync the assignment/job from this application to any calendar on either Apple, Android, or other type of Smartphones. Over application is simple and productive nothing complicated. The overall design and navigation is simple and excellent!! Don’t make too much changes!! Just add another option.
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Response from developer

Thank your feedback! We are happy that you've had a great experience with the app and wanted to let you know that there is a way to sync your assignments to your phone's calendar from your uSked portal. Please visit https://support.usked.com/calendar-ical to see how.