ChatUWM vs Arch MI
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ChatUWM
This app empowers independent mortgage brokers to manage their business remotely. It provides tools to view loan pipelines, lock loans, check rates, and submit conditions. Brokers can also access UWM's EASE platform, utilize chat support, and manage client requests.
- Loan pipeline management
- Loan locking and submission
- Rate checking
- Scenario creation
- Chat support
- Document access
- Home value estimation
Read full descriptionHide full description
ChatUWM By United Wholesale Mortgage, LLC Created exclusively to help independent mortgage brokers manage their business on the go. Get quick access to ChatUWM, UWM’s AI-powered tool featured front and center in the ChatUWM mobile app. From one convenient app, brokers can ask questions, manage their pipeline, price loans, take lock actions, estimate home values, view their EASE Dashboard, stay on top of daily tasks and much more.
Arch MI
Access mortgage insurance rate programs, eligibility requirements, and market analysis. Connect with sales and operations teams through a built-in contact directory.
- Dynamic MI rate programs
- Eligibility requirements
- Quarterly market analysis
- Sales and Operations contacts
- Housing sector forecasts
Read full descriptionHide full description
Arch MI mobile provides customers with innovative mobile features related to Mortgage Insurance. RateStar provides Arch MI’s most dynamic and competitive MI rate program matched precisely to your borrower. Guidelines depict our current MI eligibility requirements. Market analysis commentary is Arch MI’s quarterly report that presents and analyzes key economic data, provides housing sector forecasts and information on long-term trends. Contacts are a directory phone and email information for Arch MI’s Sales Representatives and Operations team.
Screenshots
Verdict
The clearest difference is update cadence: ChatUWM at fortnightly against Arch MI's every 3 months. ChatUWM also leads on ratings volume (182 vs 3). Arch MI's advantage is iOS requirement (13.0 vs 16.0). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.8 for ChatUWM against 3.7 for Arch MI. That said, the two scores are not equally well evidenced: ChatUWM has 182 ratings behind it against 3, so its average is the more settled of the two.
ChatUWM ships an update fortnightly, Arch MI every 3 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.
| Parameter | ChatUWM | Arch MI |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (182 ratings) — better | 3.7 (3 ratings) |
| Positive reviews | 41.4% of reviews | — |
| Number of ratings | 182 — better | 3 |
| Update frequency | Fortnightly — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 105 MB | 1 MB |
| Age rating | 4+ | 4+ |
| Developer | UWM | Arch Mortgage Insurance Company |
Customer experience
ChatUWM
Arch MI
Bugs and requests
ChatUWM
Reported bugs
15 issues- CR does not work
- App doesn't find account
- App keeps crashing
- App always logs you out
- App never saves logins
Show 10 moreShow fewer
- Cannot login to the app
- Incorrect password error
- User ID and password not accepted
- App pulls up wrong documents
- Cannot log in after multiple updates
- Login issues (incorrect username/password)
- App not working on iOS
- App not working on mobile devices
- Mobile website is slow and choppy
- Cannot access information without a computer
Requested features
11 requests- App for homeowners/customers
- Customer-facing app for payments and loan activity
- Ability to manage mortgage payments
- Ability to schedule loan payments
- User-friendly interface for consumers
Show 6 moreShow fewer
- Update mobile website for user-friendliness
- Integrate customer option into the app
- Facial recognition login
- Allow selection of payment withdrawal date
- Change fees in the app
- Fix document viewing errors
Arch MI
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ChatUWM
No in-app purchases
Arch MI
No in-app purchases
