MobileSupport vs 스마트웍스(SKB)
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MobileSupport
This application enables support agents to remotely view and interact with a customer's mobile device screen. It facilitates real-time issue identification and resolution through screen sharing, on-screen drawing, and text chat. Customers can easily connect by entering a provided code.
- Remote screen sharing
- On-screen drawing tools
- In-app text chat
- Simple 6-digit code connection
- Real-time issue resolution
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Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center. [Key Features] 1.Screen Sharing Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time. 2.On-screen Drawing Mark important areas for the customer to see to communicate certain points more clearly. 3.Text Chat MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions. 4.Simple Connection Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative. [Receiving Mobile Device Support - Customers] 1.Download, install, and then launch the ‘MobileSupport’ application. 2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’. 3.Engage in real-time video support. 4.Close the application once video support session has ended.
스마트웍스(SKB)
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IpPhone과의 연동 IpPhone 을 통한 전화, 문자 송수신
Screenshots
Verdict
The clearest difference is update cadence: 스마트웍스(SKB) at every 6 weeks against MobileSupport's every 3 months. 스마트웍스(SKB) also leads on iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MobileSupport ships an update every 3 months, 스마트웍스(SKB) every 6 weeks. The most recent releases landed on November 5, 2026 and November 3, 2026 respectively.
| Parameter | MobileSupport | 스마트웍스(SKB) |
|---|---|---|
| Price | Free | Free |
| Rating | 3.7 (3 ratings) — better | — |
| Positive reviews | 50.0% of reviews | — |
| Number of ratings | 3 — better | — |
| Update frequency | Every 3 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 34 MB | 84 MB |
| Age rating | 4+ | 4+ |
| Developer | Rsupport | 모임스톤 |
In-app purchases
MobileSupport
No in-app purchases
스마트웍스(SKB)
No in-app purchases
