Nuvola vs Relay | Communicator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Nuvola
This app enhances hotel interdepartmental communication by allowing staff to log, view, and comment on guest requests, operational activities, and incidents. It provides real-time notifications for pending tasks and supports attaching photos to events for better tracking.
- Log guest complaints and service requests
- Monitor lost & found items and packages
- Track VIP arrivals and room moves
- Real-time notifications for pending tasks
- Comment on and update event statuses
- Attach photos to incidents with snapshot feature
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Nuvola Mobile App was designed to improve the interdepartmental communication of hotels. With Nuvola you can monitor the activities of your operation from a mobile device. Hoteliers use Nuvola to log, view and comment on: Guest Complaints Service Requests Lost & Found Items Packages and Courier Services VIP Arrivals Room Moves Wake-Up Calls Credit Issues …and much more In addition, Nuvola will help your operation run smoother. Users will be notified in real-time when service requests are pending and awaiting for a team member to take action. The user can view all the details related to the service request including the guest's information. The user can then comment and change the status of an event when the task is completed. Another added functionality to Nuvola Mobile App is the snapshot feature. Users can take pictures “on-the-go" and attach the image to an event or incident. Please contact support@mynuvola.com if you have any questions for our development team.
Relay | Communicator
This app provides two-way communication and location tracking for teams. It includes features like a panic button and work tracking to enhance team performance and operational efficiency.
- Two-way communication
- Panic button
- GPS tracking
- Work tracking
- Radio replacement
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Relay turns the phone in your pocket into the most capable radio your team has ever carried. Built for frontline teams who don't work at desks, Relay puts push-to-talk, worker safety, and real-time location on one screen. Nationwide range. No line of sight. No dead channels. PUSH TO TALK, ANYWHERE Push to talk and your voice reaches your whole channel instantly, whether they're across the building or across the country. Switch channels in a tap and catch what you missed. Live Audio keeps the conversation running in the background while you work. CHAT AND PHOTOS WHEN VOICE ISN'T RIGHT Send text to a channel or directly to a teammate, right alongside the voice traffic in the same conversation. And now you can send photos, too — snap the broken fixture, the spill, the delivery, the whiteboard, and share it in seconds. Some things are so much faster to show than to describe. EVERYONE UNDERSTANDS EVERYONE Language shouldn't slow a team down. TeamTranslate translations appear right in the conversation, so a multilingual crew works as one. PANIC, WITH SOMEONE ON THE OTHER END Slide to confirm and Relay broadcasts a panic alert with your live location to the people who can actually respond. Responders acknowledge, follow your location as you move, and resolve the incident once you're safe. It's the difference between an alarm and a lifeline. INCIDENTS, DISPATCHED AND DOCUMENTED Dispatch an incident with a single button, mapped to the workflows your organization has already built. Track it as it unfolds, add details along the way, review the full message history, and close it out with a resolution. Every incident is kept in history for the review that comes later. FIND ANYONE, INSIDE OR OUT Outdoor maps place your team across a site or a city. Indoor positioning takes it further — the right building, the right floor, the right room — so "where are you?" stops being a question. Geofence alerts let you know the moment someone crosses a boundary that matters. YOUR ATTENTION, ON YOUR TERMS Availability Modes put you in control of what reaches you and when. Choose Available to hear everything as it comes in, Critical Alerts to let only the urgent stuff through while you focus, or Silenced for quiet when you need it. One tap to switch, so you're never fumbling with settings mid-shift. BUILT FOR THE WORK YOU DO Manufacturing floors, hotels, casinos, hospitals, campuses, golf courses, and large venues. Wherever your team moves, Relay moves with them. Relay is made for organizations running on the Relay platform. An active Relay account is required to sign in — check with your administrator, or visit relaypro.com to learn more.
Screenshots
Verdict
The clearest difference is review sentiment: Relay | Communicator at 67% against Nuvola's 14%. Relay | Communicator also leads on update cadence (every 2 weeks vs every 3 months) and ratings volume (438 vs 9). Nuvola's advantage is rating (5.0 vs 4.8) and iOS requirement (11.0 vs 16.6). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Nuvola holds the better App Store score, 5.0 against 4.8. That said, the two scores are not equally well evidenced: Relay | Communicator has 438 ratings behind it against 9, so its average is the more settled of the two. Written reviews complicate that: 14% of Nuvola's written reviews are positive against 67% of Relay | Communicator's, so the app with the better star average is not the one people write more warmly about.
Nuvola ships an update every 3 months, Relay | Communicator every 2 weeks. The most recent releases landed on September 30, 2026 and October 9, 2026 respectively.
| Parameter | Nuvola | Relay | Communicator |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (9 ratings) — better | 4.8 (438 ratings) |
| Positive reviews | 14.3% of reviews | 66.7% of reviews — better |
| Number of ratings | 9 | 438 — better |
| Update frequency | Every 3 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad |
| Requires iOS | 11.0 — better | 16.6 |
| Further details — not scored | ||
| Size | 66 MB | 83 MB |
| Age rating | 17+ | 4+ |
| Developer | Nuvola, LLC | Relay, Inc |
Customer experience
Nuvola
Relay | Communicator
In-app purchases
Nuvola
No in-app purchases
Relay | Communicator
No in-app purchases
Questions
Is Nuvola free?
Is Relay | Communicator free?
Which has better reviews, Nuvola or Relay | Communicator?
Do Nuvola or Relay | Communicator have ads?
Which is updated more often, Nuvola or Relay | Communicator?
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