Bazaarvoice vs Sprinklr
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Bazaarvoice
This app helps e-commerce brands and retailers enhance their shopping experience across various platforms. It enables the collection and amplification of visual and social content to boost customer engagement and sales. The mobile app specifically supports scheduling posts for Instagram.
- Social content collection
- Content amplification
- Instagram post scheduling
- E-commerce integration
- Customer engagement tools
- Sales growth features
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Leading e-commerce brands and retailers use the Bazaarvoice Vibe solution to deliver a compelling shopping experience on social, e-commerce, website, email, retailer sites, and more. It gives teams an entirely new way to collect and then amplify brand-relevant visual and social content in all the right places to grow customer engagement and ultimately — increase product sales. Our mobile app provides support for scheduling feed, reels, and story posts to Instagram.
Sprinklr
Manage your enterprise customer experience from your mobile device. This app synchronizes with the main platform to handle social media, marketing, advertising, research, commerce, and customer care functions. It offers robust features for planning, publishing, engaging, and collaborating on the go.
- Manage enterprise social accounts
- Plan marketing calendar
- Publish and engage with content
- Manage workflows and approvals
- Engage via monitoring dashboards
- Manage advertising campaigns
- Provide customer service
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The iPhone/iPad companion to Sprinklr. Sprinklr is the world’s leading enterprise Customer Experience Management (CXM) solution. With the Sprinklr mobile app, you can manage your Social, Marketing, Advertising, Research, Commerce, and Care functions right from your phone. Since the app connects directly to the Sprinklr platform, all the information is immediately synchronized while you’re on the go. And, you can rest assured that the same permissions, governance, and automation features are supported on the app as well. Here are just a few things you can do from the iOS app : · Manage all of your enterprise social accounts · Plan your marketing calendar · Publish and engage with messages and content · Manage workflows, such as approvals, assignments, and queues · Engage via Monitoring Dashboards · Browse, upload or manage all of your assets · Manage your advertising · Review or create Listening and Reporting Dashboards · Provide customer service · Receive Mobile Notifications · Collaborate with your team … and more! Get started now!
Screenshots
Verdict
The clearest difference is review sentiment: Bazaarvoice at 60% against Sprinklr's 39%. Bazaarvoice also leads on rating (4.0 vs 3.8) and monetization model (ad-supported vs freemium). Sprinklr's advantage is ratings volume (203 vs 12) and iOS requirement (13.0 vs 15.1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Bazaarvoice holds the better App Store score, 4.0 against 3.8. That said, the two scores are not equally well evidenced: Sprinklr has 203 ratings behind it against 12, so its average is the more settled of the two. Written reviews point the same way: 60% of Bazaarvoice's written reviews are positive against 39% of Sprinklr's.
Both ship on a similar rhythm, roughly monthly. The most recent releases landed on August 14, 2026 and September 22, 2026 respectively.
| Parameter | Bazaarvoice | Sprinklr |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (12 ratings) — better | 3.8 (203 ratings) |
| Positive reviews | 60.0% of reviews — better | 39.0% of reviews |
| Number of ratings | 12 | 203 — better |
| Update frequency | Monthly | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported — better | Freemium |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 13.0 — better |
| Further details — not scored | ||
| Size | 40 MB | 156 MB |
| Age rating | +4 | 12+ |
| Developer | Bazaarvoice | Sprinklr |
Customer experience
Bazaarvoice
Sprinklr
Bugs and requests
Bazaarvoice
Not enough reviews yet to summarise bugs or requests.
Sprinklr
Reported bugs
18 issues- App is not mobile friendly
- Overlapping components
- Doesn't post videos with ease
- Restricts video aspect ratios
- Posts sometimes fail to publish
Show 13 moreShow fewer
- Approve button disappears
- Can't funnel to see approvals
- Approval count inaccurate
- App crashes frequently
- Crashes all the time
- Posts via Sprinklr not visible in FB ads manager
- Crashes on startup
- Things do not load properly
- Unnecessary extra step to confirm date
- Rendering on iPad doesn't work
- Not compatible with iPad
- Notifications not timely or accurate
- Lacks real-time updates for messages/approvals
Requested features
15 requests- Widget for the app
- More options in asset management (editing thumbnails)
- Dark Mode for iOS and iPadOS
- Deeper information in stats
- Select multiple social channels while posting
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- Easier access to asset library photos
- Publishing of IG carousels
- Publishing of stories
- Editing of posts
- Indicator for approved posts
- Easier to use editorial calendar
- Schedule same message for different networks
- Sound notifications for alerts
- Real-time updates and notifications for messages/approvals
- Access to Settings
In-app purchases
Bazaarvoice
No in-app purchases
Sprinklr
No in-app purchases
