Field Squared vs Sonar Field Tech

Focusing on automation of field service, asset and mobile workforce management, Field Squared enables enterprises with a large, distributed field workforce to digitally transform, automate and streamline field service operations, from the frontline to back-office systems. Field Squared is flexible, scalable and purpose-built to optimize the efficiency of your mobile field workforce—online or offline. Unlike single-solution software on the market, Field Squared is easily configurable to your business needs now and, in the future, across any industry. Features & Capabilities: • Work order management • Digital mobile Smart Forms for field data capture • Scheduling, dispatching and route optimization • Asset management and maintenance • Mobile workforce management • Customer experience management and notifications • Real-time in-app messaging and collaboration • Field service reporting, analytics and business intelligence Benefits: • Utilize work order management, scheduling/dispatching and advanced routing capabilities • Enable real-time in-app messaging and collaboration across your work orders, field service as well as asset management jobs • Capture field data, from photos to barcode scans, signatures and more, with digital work order forms • GPS team location tracking of your field workforce and assets in real-time – know where your field technicians are and where they have been, including a historical replay of their tracks • Map team locations in real-time and schedule or adjust routes as needed • Easily access customer work orders and history with a light CRM built-in • View a calendar of upcoming work order jobs • Access context-sensitive operating procedures to help get the job done right the first time • Manage and maintain assets via our native hierarchical asset registry • Works offline and online, automatically syncing changes when connectivity is restored • Leverage the Workflow Engine to quickly create automated workflows across your field service operations—from routine to highly complex processes • Integrate your back-office systems for seamless orchestration of notifications, events and follow-up actions as they happen in the field, such as ERP, CRM, AI/analytics tools, HR programs, GIS, outage management solutions (OMS), support ticketing software, and more. • Create automated approval workflows

No Service. No problem! Use the app in online or offline mode; account changes automatically sync when the connection is restored. Access critical information and tools when offline to avoid any delays in successful job completion. On the go data capture Upload documents, photos and quickly add notes to the account, complete the job with e signatures using built-in digital contracts. A well-documented install leads to fewer callbacks and simple troubleshooting if issues arise in the future. Arrive on time, Every time! See a complete overview of your jobs scheduled for the day and use the GPS route guidance to arrive on time and make a great first impression. Save time and avoid unnecessary setbacks with our built-in navigation. Eliminate human error & duplicate data entry Customizable task lists ensure that your field techs get the job done, whether it’s a residential or business service call. Improve the customer experience and say goodbye to unnecessary paperwork and duplicate data entry. Complete the job & automate the rest Once the install is marked complete, Sonar automatically provisions, assigns an IP, and sends an invoice to your customer. A job well done with less hassle. Inventory simplified Get fingertip access to inventory and simply assign equipment, or make adjustments on the fly with our in-app barcode scanner. A modern and flexible interface with everything you need to ensure customer satisfaction. Note: Sonar Field Tech Mobile App requires an active Sonar instance.