PINACLE® vs Truist One View
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PINACLE®
Access your corporate online banking portal on the go. Approve transactions, view account details, initiate payments, and manage user access securely from your mobile device.
- Approve and decision items
- View balances and transaction details
- Initiate payments
- Search for transactions and images
- View real-time credit information
- Manage operator access
- Receive notifications
Read full descriptionHide full description
PINACLE® Get 24/7 access to PINACLE®, PNC Bank’s corporate online and mobile banking portal. The PINACLE Mobile App is a service offered exclusively to all PINACLE and PINACLE Express operators. There is no separate fee for the app. FEATURES APPROVE and DECISION ITEMS — Approve wire transfers or templates, ACH batches or templates, and operator passwords, and review Positive Pay exceptions and ACH Positive Pay suspects. VIEW BALANCES and TRANSACTION DETAILS — View Current Day and Previous Day account balances and transactions, or drill down into individual account details from your dashboard. INITIATE PAYMENTS — Initiate real-time account transfers, repetitive wire transfers, ACH batches from templates, and review daily activity for all three payment types in the Manage Payments feature. SEARCH FOR TRANSACTIONS and IMAGES — Conduct a search for individual transactions or a range of transactions; view transaction details including images (when available). VIEW REAL-TIME CREDIT INFORMATION and RECENT TRANSACTIONS — View details of commitments, loans and letters of credit, including availability, balances, maturity dates/rates, and recent transaction history. MANAGE OPERATOR ACCESS — Change and approve operator passwords, unlock operators, and prompt re-enrollment of security questions. NOTIFICATIONS — View Event Notifications, System Alerts and Informational Messages to keep informed of business activities. SECURITY — Authentication credentials for the app are the same as what you use for the PINACLE desktop application. Additionally, the PINACLE Mobile App provides enhanced detection and security controls specific to device utilization in a mobile network environment. Conveniently access PINACLE with biometric factors instead of your login credentials when using Touch ID or Face ID authentication. Simply activate this feature from the login page. A token passcode is still required, where applicable. To get started, download and launch the app. Then log in with your existing PINACLE Company ID, User ID, password and token passcode (if required). It’s that simple! For PINACLE questions or support, call Treasury Management Client Care at 1-800-669-1518 or tmcc@pnc.com PNC does not charge a fee for this application. However, third party message and data rates may apply. A supported mobile device is needed to use the PINACLE Mobile App. Certain other restrictions may apply. See the PINACLE Service Agreement. PNC and PINACLE have registered marks of The PNC Financial Services Group, Inc. (“PNC”). Bank deposit, treasury management products and services are provided by PNC Bank, National Association, a wholly-owned subsidiary of PNC and Member FDIC. ©2026 The PNC Financial Services Group, Inc. All rights reserved.
Truist One View
Monitor your commercial accounts, track balances, and view transactions. Approve payments and transfers, and receive important notifications about your finances.
- Monitor account balances
- View transactions
- Approve payments
- Approve transfers
- Receive notifications
Read full descriptionHide full description
Available to Truist Commerical customers who have service available through Truist One View. You can easily monitor account balances and transactions, approve payments and transfers, receive notifications about pending payments and transfers.
Screenshots
Verdict
The clearest difference is rating: Truist One View at 4.3 against PINACLE®'s 1.0. Truist One View also leads on ratings volume (328 vs 7) and review sentiment (18% vs 4%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Truist One View holds the better App Store score, 4.3 against 1.0. That said, the two scores are not equally well evidenced: Truist One View has 328 ratings behind it against 7, so its average is the more settled of the two. Written reviews point the same way: 4% of PINACLE®'s written reviews are positive against 18% of Truist One View's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | PINACLE® | Truist One View |
|---|---|---|
| Price | Free | Free |
| Rating | 1.0 (7 ratings) | 4.3 (328 ratings) — better |
| Positive reviews | 3.6% of reviews | 17.6% of reviews — better |
| Number of ratings | 7 | 328 — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 31 MB | 79 MB |
| Age rating | 4+ | 4+ |
| Developer | PNC Bank, N.A. | Truist Financial Corporation |
Customer experience
PINACLE®
Truist One View
Bugs and requests
PINACLE®
Not enough reviews yet to summarise bugs or requests.
Truist One View
Reported bugs
9 issues- Not recognizing account
- MFA clunky and time-sensitive
- Cannot type token number with iPad keyboard
- One view account access issues
- User ID reported as wrong
Show 4 moreShow fewer
- App does not work on iPad or iPhone
- Slow to apply charges when paying bills
- Charges not showing until past midnight
- Cannot deposit with the app
Requested features
9 requests- Allow same actions as One View online (e.g., fraud protection, put checks online)
- Fix app not working on iPad or iPhone
- Improve MFA usability and time windows
- Allow users to view corporate credit card transactions
- Improve ability to type token number with iPad keyboard
Show 4 moreShow fewer
- Fix account recognition issues
- Enable mobile check deposit
- Fix slow bill payment charge application and visibility
- Allow online account closure
In-app purchases
PINACLE®
No in-app purchases
Truist One View
No in-app purchases
Questions
Is PINACLE® free?
Is Truist One View free?
Which has better reviews, PINACLE® or Truist One View?
Do PINACLE® or Truist One View have ads?
Which is updated more often, PINACLE® or Truist One View?
Other comparisons















