PINACLE Pass® vs Truist One View
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PINACLE Pass®
This app generates one-time passcodes for secure authentication on the PINACLE desktop and mobile sites. Once your mobile token is activated by an administrator, you can easily access the required passcode to log in.
- Generates one-time passcodes
- Secure authentication
- Alternative to physical tokens
- Token activation
- Works with PINACLE desktop and mobile
Read full descriptionHide full description
PINACLE Pass® provides a secure, convenient alternative to carrying your physical token. Token passcodes generated with the PINACLE Pass App can be used on the PINACLE® desktop site and the PINACLE Mobile App any time a token passcode is required. Once a system administrator has assigned a mobile token to your Operator ID, you will be able to log in to the PINACLE Pass App to activate your token. After activation, and then anytime you open the app, you will see the one-time passcode needed for authentication. For questions or support, contact Treasury Management Client Care via telephone (1-800-669-1518) or via email (tmcc@pnc.com). PNC does not charge a fee for this application. However, third party message and data rates may apply. A supported mobile device is needed to use the PINACLE Pass App. Certain other restrictions may apply. See the Treasury Management Services Comprehensive Agreement. PNC and PINACLE are registered marks of The PNC Financial Services Group, Inc. (“PNC”). Bank deposit, treasury management products and services are provided by PNC Bank, National Association, a wholly-owned subsidiary of PNC and Member FDIC. ©2026 The PNC Financial Services Group, Inc. All rights reserved.
Truist One View
Monitor your commercial accounts, track balances, and view transactions. Approve payments and transfers, and receive important notifications about your finances.
- Monitor account balances
- View transactions
- Approve payments
- Approve transfers
- Receive notifications
Read full descriptionHide full description
Available to Truist Commerical customers who have service available through Truist One View. You can easily monitor account balances and transactions, approve payments and transfers, receive notifications about pending payments and transfers.
Screenshots
Verdict
The clearest difference is rating: Truist One View at 4.3 against PINACLE Pass®'s 2.9. Truist One View also leads on ratings volume (329 vs 16) and review sentiment (18% vs 7%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Truist One View holds the better App Store score, 4.3 against 2.9. That said, the two scores are not equally well evidenced: Truist One View has 329 ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 7% of PINACLE Pass®'s written reviews are positive against 18% of Truist One View's.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on November 9, 2026 and November 7, 2026 respectively.
| Parameter | PINACLE Pass® | Truist One View |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (16 ratings) | 4.3 (329 ratings) — better |
| Positive reviews | 7.1% of reviews | 17.6% of reviews — better |
| Number of ratings | 16 | 329 — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.6 | 16.0 — better |
| Further details — not scored | ||
| Size | 21 MB | 79 MB |
| Age rating | 4+ | 4+ |
| Developer | PNC Bank, N.A. | Truist Financial Corporation |
Customer experience
PINACLE Pass®
Truist One View
Bugs and requests
PINACLE Pass®
Not enough reviews yet to summarise bugs or requests.
Truist One View
Reported bugs
9 issues- Not recognizing account
- MFA clunky and time-sensitive
- Cannot type token number with iPad keyboard
- One view account access issues
- User ID reported as wrong
Show 4 moreShow fewer
- App does not work on iPad or iPhone
- Slow to apply charges when paying bills
- Charges not showing until past midnight
- Cannot deposit with the app
Requested features
9 requests- Allow same actions as One View online (e.g., fraud protection, put checks online)
- Fix app not working on iPad or iPhone
- Improve MFA usability and time windows
- Allow users to view corporate credit card transactions
- Improve ability to type token number with iPad keyboard
Show 4 moreShow fewer
- Fix account recognition issues
- Enable mobile check deposit
- Fix slow bill payment charge application and visibility
- Allow online account closure
In-app purchases
PINACLE Pass®
No in-app purchases
Truist One View
No in-app purchases
Questions
Is PINACLE Pass® free?
Is Truist One View free?
Which has better reviews, PINACLE Pass® or Truist One View?
Do PINACLE Pass® or Truist One View have ads?
Which is updated more often, PINACLE Pass® or Truist One View?
Other comparisons
