PINACLE Pass®

PINACLE Pass®

by PNC Bank, N.A.

4 ratings
10 reviews
Free

Details

  • Released
  • Updated
  • June 15, 2017
  • May 17, 2026

Features

PINACLE Pass® screenshot #1 for iPhone
PINACLE Pass® screenshot #2 for iPhone
PINACLE Pass® screenshot #3 for iPhone
PINACLE Pass® screenshot #4 for iPhone
iphone
ipad
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About

This app generates one-time passcodes for secure authentication on the PINACLE desktop and mobile sites. Once your mobile token is activated by an administrator, you can easily access the required passcode to log in.

Generates one-time passcodes
Secure authentication
Alternative to physical tokens
Token activation
Works with PINACLE desktop and mobile
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What's New in PINACLE Pass®

3.7.0

May 17, 2026

We are continuously releasing new updates to further improve your PINACLE Pass experience. This release includes a new app icon, support for up to 50 active tokens, and various defect fixes. Turn on auto updates to ensure you always have the latest version.

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User reviews

Needs a major overhaul update

This app is so dated and difficult to use

Doesn’t work if you have a lot of accounts

I have a lot of accounts for work. I am not able to scroll to the last one and get a token for it. It’s causing me a huge headache and seems like such a simple fix.

It worked until…..

App worked well until they updated it to no longer work on devices with operating systems before iOS 16.6. No warning…just one day it updated and now I can no longer do anything with ach payments for my business. Thanks for nothing. If I could get reimbursed for the time I will now need to spend trying to figure out an alternative…. Or perhaps for the new mobile device I will need on hand solely for accessing the ach facet of pinacle…… it’d be welcomed!
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Just don’t

PNC is not able to do the most basic of banking functions compared to other experiences.. save yourself the headache

Trash

Constantly closes or does not allow data entry when attempting to input data. You have to consistently close the app in Order to complete a simple task. They should have used a basic 3rd part authentication app. If were possible to give it zero stars I would. Terrible app user experience, I wonder how this even got pass a proper QC.
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Developer apps

FAQ

How do I activate my PINACLE Pass® token?

A system administrator must first assign a mobile token to your Operator ID. Once this is done, you can log in to the PINACLE Pass App to activate your token. After activation, the app will generate the necessary one-time passcode.

Is PINACLE Pass® secure?

Yes, PINACLE Pass® provides a secure alternative to carrying a physical token by generating one-time passcodes for authentication. This method helps protect your account access.

Does PINACLE Pass® have ads?

No, PINACLE Pass® does not contain advertisements. The application is provided free of charge by PNC Bank, N.A.

What devices support PINACLE Pass®?

PINACLE Pass® is supported on iPhones and iPads. A supported mobile device is required to use the application.

What is the latest version of PINACLE Pass®?

The latest version of PINACLE Pass® is 3.6.0, which was last updated on March 21, 2026. This indicates regular updates to maintain functionality and security.

How can I get support for PINACLE Pass®?

For questions or support regarding PINACLE Pass®, you can contact Treasury Management Client Care via telephone at 1-800-669-1518 or via email at tmcc@pnc.com.

Does PINACLE Pass® cost money?

No, PNC does not charge a fee for the PINACLE Pass® application. However, third-party message and data rates may apply depending on your mobile carrier.

What is the age rating for PINACLE Pass®?

PINACLE Pass® has an age rating of 4+. This means it is considered appropriate for users aged four and older.