Needs a major overhaul update
This app is so dated and difficult to use
Doesn’t work if you have a lot of accounts
I have a lot of accounts for work. I am not able to scroll to the last one and get a token for it. It’s causing me a huge headache and seems like such a simple fix.
It worked until…..
App worked well until they updated it to no longer work on devices with operating systems before iOS 16.6. No warning…just one day it updated and now I can no longer do anything with ach payments for my business. Thanks for nothing. If I could get reimbursed for the time I will now need to spend trying to figure out an alternative…. Or perhaps for the new mobile device I will need on hand solely for accessing the ach facet of pinacle…… it’d be welcomed!
Show more
Just don’t
PNC is not able to do the most basic of banking functions compared to other experiences.. save yourself the headache
Trash
Constantly closes or does not allow data entry when attempting to input data. You have to consistently close the app in Order to complete a simple task. They should have used a basic 3rd part authentication app. If were possible to give it zero stars I would. Terrible app user experience, I wonder how this even got pass a proper QC.
Show more
Wire Transfer are sooo over complicated
AVOID USING PNC OR PINNACLE FOR WIRE TRANSFERS. Unbelievable complicated process that took over an hour for the customer service agent on the phone to figure out. If they can’t get it to work they might as well as not even offer the service. Doing your taxes yearly is less painful if you can believe it.
Show more
Horrible App!
Terrible app! Wasted 2 hours just trying to login! Cannot paste a password! Cannot VIEW a password!
Great but can’t transfer
This is a great secure app to use for your business accounts but there’s no way to transfer the app data to a new phone? I just upgraded my phone and when I log in, I can’t use the already established token in my account….now I have to carry an extra phone to and from work just to work. A bit inconvenient for anyone who breaks, loses or upgrades their phone.
Show more
Great App, BUT IT WILL KILL YOUR BATTERY
Overall this is a great app. My one and only complaint is that if it is left running on your phone in the background, it will quickly drain your battery. The battery statistics from today showed on screen for 1 min and in the background for 10h 10m with a battery usage of 51%. My battery was fully charged and after the 10 hours, it was down to 59% with the only other app open being my email.
Show more
One less thing to carry
Love this app. I no longer have to carry a physical token for Pinacle on my keychain. Thank you!
