Comparison

PINACLE® vs Fifth Third Direct®

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PINACLE®

Access your corporate online banking portal on the go. Approve transactions, view account details, initiate payments, and manage user access securely from your mobile device.

Highlights
  • Approve and decision items
  • View balances and transaction details
  • Initiate payments
  • Search for transactions and images
  • View real-time credit information
  • Manage operator access
  • Receive notifications
Features
Read full description

PINACLE® Get 24/7 access to PINACLE®, PNC Bank’s corporate online and mobile banking portal. The PINACLE Mobile App is a service offered exclusively to all PINACLE and PINACLE Express operators. There is no separate fee for the app. FEATURES APPROVE and DECISION ITEMS — Approve wire transfers or templates, ACH batches or templates, and operator passwords, and review Positive Pay exceptions and ACH Positive Pay suspects. VIEW BALANCES and TRANSACTION DETAILS — View Current Day and Previous Day account balances and transactions, or drill down into individual account details from your dashboard. INITIATE PAYMENTS — Initiate real-time account transfers, repetitive wire transfers, ACH batches from templates, and review daily activity for all three payment types in the Manage Payments feature. SEARCH FOR TRANSACTIONS and IMAGES — Conduct a search for individual transactions or a range of transactions; view transaction details including images (when available). VIEW REAL-TIME CREDIT INFORMATION and RECENT TRANSACTIONS — View details of commitments, loans and letters of credit, including availability, balances, maturity dates/rates, and recent transaction history. MANAGE OPERATOR ACCESS — Change and approve operator passwords, unlock operators, and prompt re-enrollment of security questions. NOTIFICATIONS — View Event Notifications, System Alerts and Informational Messages to keep informed of business activities. SECURITY — Authentication credentials for the app are the same as what you use for the PINACLE desktop application. Additionally, the PINACLE Mobile App provides enhanced detection and security controls specific to device utilization in a mobile network environment. Conveniently access PINACLE with biometric factors instead of your login credentials when using Touch ID or Face ID authentication. Simply activate this feature from the login page. A token passcode is still required, where applicable. To get started, download and launch the app. Then log in with your existing PINACLE Company ID, User ID, password and token passcode (if required). It’s that simple! For PINACLE questions or support, call Treasury Management Client Care at 1-800-669-1518 or tmcc@pnc.com PNC does not charge a fee for this application. However, third party message and data rates may apply. A supported mobile device is needed to use the PINACLE Mobile App. Certain other restrictions may apply. See the PINACLE Service Agreement. PNC and PINACLE have registered marks of The PNC Financial Services Group, Inc. (“PNC”). Bank deposit, treasury management products and services are provided by PNC Bank, National Association, a wholly-owned subsidiary of PNC and Member FDIC. ©2026 The PNC Financial Services Group, Inc. All rights reserved.

About

Fifth Third Direct®

Manage your business finances on the go. Deposit checks, approve payments, and view account activity with robust security features. Designed for commercial banking needs.

Highlights
  • Remote check deposit
  • Payment approval
  • Account balance access
  • Transaction history
  • Role-based security
Features
Read full description

Securely deposit checks, access your accounts, approve payments and view recent activity with our app for managing your business. Deposit Checks Anytime, Anywhere Save time and accelerate cash flow with Remote Deposit Capture. Deposit checks directly from your mobile device and easily monitor deposit status and history.
 Approve Payments Wherever You Work Quickly approve, decline, or manage payments from your phone, helping you make faster decisions and maintain control of critical transactions.
 Stay Connected to Your Business Access account balances, transaction details, and account information whenever you need it. Get the visibility you need to manage your business with confidence.
 Built-In Security with Role-Based Access Protect your business with role-based permissions that ensure users only see the accounts, information, and actions they are authorized to access.
 Designed for Commercial Banking Expect simpler, faster, more intuitive ways to manage your business banking in one convenient experience. Disclosures Deposit and credit products offered by Fifth Third Bank, National Association. Member FDIC. Equal Housing Lender. Nothing herein should be construed as legal, tax, or accounting advice, nor a commitment to extend financing. Fifth Third Bank, National Association. All Rights Reserved. Member FDIC. Equal Housing Lender.

Screenshots

PINACLE®4 screens
Fifth Third Direct®4 screens

Verdict

The call

The clearest difference is review sentiment: Fifth Third Direct® at 100% against PINACLE®'s 4%. Fifth Third Direct® also leads on rating (5.0 vs 1.0) and update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Fifth Third Direct® holds the better App Store score, 5.0 against 1.0. Both are backed by a comparable volume of ratings — 6 and 6 respectively. Written reviews point the same way: 4% of PINACLE®'s written reviews are positive against 100% of Fifth Third Direct®'s.

UpkeepUpdate frequency

PINACLE® ships an update every 2 months, Fifth Third Direct® every 3 weeks. The most recent releases landed on October 7, 2026 and October 8, 2026 respectively.

Scorecard3 real differences · 7 level
PINACLE® versus Fifth Third Direct®: the parameters behind the verdict, then further details
ParameterPINACLE®Fifth Third Direct®
PriceFreeFree
Rating1.0 (6 ratings)5.0 (6 ratings) — better
Positive reviews3.6% of reviews100.0% of reviews — better
Number of ratings66
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.616.6
Further details — not scored
Size31 MB83 MB
Age rating4+4+
DeveloperPNC Bank, N.A.FifthThird Bank

Customer experience

PINACLE®

All ratings6 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews28 reviews
Positive3.6%
Neutral3.6%
Negative92.9%

Fifth Third Direct®

All ratings6 ratings
Positive100.0%
Neutral0.0%
Negative0.0%
Written reviews1 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

PINACLE®

No in-app purchases

None

Fifth Third Direct®

No in-app purchases

Questions

Is PINACLE® free?
PINACLE® is free to download, with no in-app purchases.
Is Fifth Third Direct® free?
Fifth Third Direct® is free to download, with no in-app purchases.
Which has better reviews, PINACLE® or Fifth Third Direct®?
Fifth Third Direct® is rated higher. PINACLE® averages 1.0 out of 5 from 6 ratings, while Fifth Third Direct® averages 5.0 from 6 ratings.
Do PINACLE® or Fifth Third Direct® have ads?
Neither PINACLE® nor Fifth Third Direct® shows ads.
Which is updated more often, PINACLE® or Fifth Third Direct®?
PINACLE® ships an update every 2 months, and Fifth Third Direct® every 3 weeks. Most recently, PINACLE® was updated on October 7, 2026 and Fifth Third Direct® on October 8, 2026.

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