Avaya Call Management System Mobile Supervisor vs BB RDC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Avaya Call Management System Mobile Supervisor
This app transforms your iPad into a mobile command center for call center supervisors. It provides real-time performance metrics and statistics, allowing for immediate oversight and assistance to agents. Customizable thresholds offer visual alerts for critical call center activity.
- Real-time performance metrics
- Agent and skill statistics
- Customizable thresholds
- Visual performance indicators
- Drill-down data views
Read full descriptionHide full description
Avaya Call Management System (CMS) Mobile client turns your iPad into a mobile Call Center decision making device. CMS Mobile facilitates untethering Call Center Supervisors from their desk and allows Supervisors to walk around the contact center to provide immediate oversight and assistance to agents. CMS Mobile provides real time information to assist Call Center Supervisors to answer the question “Can I relax now? ”. Features Supported on CMS Mobile: - Real time performance metrics and statistics for skills and agents - Thresholds that provide visual indication to the user when call center metrics fall outside acceptable boundaries - Customizable thresholds - Drill through from skill based view to agents based view to allow immediate deeper understanding of call center activity **** Requires network access to CMS product server version R17 R3 and a valid CMS user Login **** **** Requires externally signed certificate to be installed on the CMS server **** **** Designed for iPad 2, 3rd generation, 4th generation and iPad Air ****
BB RDC
Read full descriptionHide full description
Conveniently deposit checks anytime, anywhere using your camera-enabled mobile device. This application is intended for existing users of the BB RDC service only and requires an account on Baker Boyer National Bank servers. It does not function without such an account. Contact Baker Boyer National Bank for additional information.
Screenshots
Verdict
The clearest difference is update cadence: Avaya Call Management System Mobile Supervisor at monthly against BB RDC's every 20 months. Avaya Call Management System Mobile Supervisor also leads on iOS requirement (5.1.1 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Avaya Call Management System Mobile Supervisor ships an update monthly, BB RDC every 20 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.
| Parameter | Avaya Call Management System Mobile Supervisor | BB RDC |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (1 ratings) — better | — |
| Number of ratings | 1 — better | — |
| Update frequency | Monthly — better | Every 20 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPad | iPhone, iPad — better |
| Requires iOS | 5.1.1 — better | 17.0 |
| Further details — not scored | ||
| Size | 44 MB | 9 MB |
| Age rating | 4+ | 4+ |
| Developer | Avaya, Inc. | Baker Boyer National Bank |
In-app purchases
Avaya Call Management System Mobile Supervisor
No in-app purchases
BB RDC
No in-app purchases
Questions
Is Avaya Call Management System Mobile Supervisor free?
Is BB RDC free?
Do Avaya Call Management System Mobile Supervisor or BB RDC have ads?
Which is updated more often, Avaya Call Management System Mobile Supervisor or BB RDC?
Other comparisons
