Comparison

Avaya Call Management System Mobile Supervisor vs ServeProof

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Avaya Call Management System Mobile Supervisor

This app transforms your iPad into a mobile command center for call center supervisors. It provides real-time performance metrics and statistics, allowing for immediate oversight and assistance to agents. Customizable thresholds offer visual alerts for critical call center activity.

Highlights
  • Real-time performance metrics
  • Agent and skill statistics
  • Customizable thresholds
  • Visual performance indicators
  • Drill-down data views
Read full description

Avaya Call Management System (CMS) Mobile client turns your iPad into a mobile Call Center decision making device. CMS Mobile facilitates untethering Call Center Supervisors from their desk and allows Supervisors to walk around the contact center to provide immediate oversight and assistance to agents. CMS Mobile provides real time information to assist Call Center Supervisors to answer the question “Can I relax now? ”. Features Supported on CMS Mobile: - Real time performance metrics and statistics for skills and agents - Thresholds that provide visual indication to the user when call center metrics fall outside acceptable boundaries - Customizable thresholds - Drill through from skill based view to agents based view to allow immediate deeper understanding of call center activity **** Requires network access to CMS product server version R17 R3 and a valid CMS user Login **** **** Requires externally signed certificate to be installed on the CMS server **** **** Designed for iPad 2, 3rd generation, 4th generation and iPad Air ****

About

ServeProof

Features
Read full description

ServeProof is a professional tool for process servers. Create serve jobs, capture GPS-stamped evidence at the point of service, document with photos, and generate court-ready PDF affidavits — all from your phone. - GPS coordinates locked automatically at time of service - Photo evidence with timestamps - Legal PDF affidavit generation - iCloud sync across devices - Biometric (Face ID) security Terms of Use (EULA): https://www.apple.com/legal/internet-services/itunes/dev/stdeula/ Privacy Policy: https://www.418media.com/serveproof/privacy/

Screenshots

ServeProof4 screens

Verdict

The call

The clearest difference is in-app purchases: Avaya Call Management System Mobile Supervisor at none against ServeProof's 2. Avaya Call Management System Mobile Supervisor also leads on iOS requirement (5.1.1 vs 17.0). On price, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. ServeProof sells 2 in-app purchases, starting at $7.99 per month. Avaya Call Management System Mobile Supervisor asks for nothing beyond the download.

Scorecard2 real differences · 7 level
Avaya Call Management System Mobile Supervisor versus ServeProof: the parameters behind the verdict, then further details
ParameterAvaya Call Management System Mobile SupervisorServeProof
PriceFreeFree
Rating5.0 (1 ratings) — better—
Number of ratings1 — better—
Update frequencyMonthly—
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree—
DevicesiPadiPhone, iPad — better
Requires iOS5.1.1 — better17.0
Further details — not scored
Size44 MB1 MB
Age rating4+4+
DeveloperAvaya, Inc.418 MEDIA, INC.

In-app purchases

None

Avaya Call Management System Mobile Supervisor

No in-app purchases

2 purchases

ServeProof

Subscriptions2
  • Monthly7 Days trial$7.991 Month
  • Yearly7 Days trial$59.991 Year

Questions

Is Avaya Call Management System Mobile Supervisor free?
Avaya Call Management System Mobile Supervisor is free to download, with no in-app purchases.
Is ServeProof free?
ServeProof is free to download, with in-app purchases available.
Do Avaya Call Management System Mobile Supervisor or ServeProof have ads?
Neither Avaya Call Management System Mobile Supervisor nor ServeProof shows ads.

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