Lutron App vs NORM Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Lutron App
Control smart lights, shades, and other connected devices remotely and securely. Enhance your daily routines by managing your home's atmosphere from anywhere in the world.
- Remote control of smart devices
- Secure access from anywhere
- Control lights
- Control shades
- Integrates with Lutron systems
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Bring out the best in your everyday moments with Lutron. Simply and securely control lights, shades and other smart devices from anywhere in the world with the Lutron app on your iOS device. The Lutron app requires a Lutron system and compatible Lutron smart lighting products. To learn more or hire a professional installer visit www.lutron.com.
NORM Connect
Connect your mobile device to your NORM watch to control settings and view data. Track sleep, heart rate, calories, distance, and activity. Manage notifications, set alarms, and receive inactivity alerts.
- Connect NORM watch
- Control watch settings
- View sleep data
- Monitor heart rate
- Track calories and distance
- Manage notifications and alarms
- Sync with Apple Health
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The NORM Connect app helps you connect your mobile device to your NORM watch. In the app you will be able to control settings and check all the data from your NORM watch. The app is used to calibrate the time on the NORM watch. Some of the features in the app include sleep function, heart rate, calories, distance and activity time. You are also able to control the notifications and set the alarm, the reminder function and inactivity alert + more. Apple Health: Sport and health data from the NORM Connect app will be synced to Apple Health.
Screenshots
Verdict
The clearest difference is rating: Lutron App at 4.8 against NORM Connect's 2.0. Lutron App also leads on ratings volume (6.8K vs 2) and review sentiment (46% vs 25%). NORM Connect's advantage is monetization model (free vs ad-supported) and iOS requirement (13.0 vs 16.6). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Lutron App holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: Lutron App has 6.8K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 46% of Lutron App's written reviews are positive against 25% of NORM Connect's.
Lutron App ships an update every 8 days, NORM Connect every 3 weeks. The most recent releases landed on October 26, 2026 and October 10, 2026 respectively.
| Parameter | Lutron App | NORM Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (6.8K ratings) — better | 2.0 (2 ratings) |
| Positive reviews | 45.5% of reviews — better | 25.0% of reviews |
| Number of ratings | 6.8K — better | 2 |
| Update frequency | Every 8 days — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 16.6 | 13.0 — better |
| Further details — not scored | ||
| Size | 669 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | Lutron Electronics co., Inc. | NORM Denmark |
Customer experience
Lutron App
NORM Connect
Bugs and requests
Lutron App
Reported bugs
4 issues- App fails to connect to Lutron system
- Devices disappear from app after iOS updates
- Inconsistent behavior with geofencing and motion sensors
- Scenes and automations not working as expected
Requested features
6 requests- Add dark mode option
- Improve app responsiveness and load times
- Restore widget functionality for quick access
- Expand customization options for rooms and schedules
- Integrate more smart home platforms and voice assistants
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- Provide better energy monitoring and usage tracking
NORM Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Lutron App
No in-app purchases
NORM Connect
No in-app purchases









