FieldMaster Technician vs DLAN Mobile Responder

FieldMaster Technician is a business application that empowers mobile technicians who are using the Trimble Field Service Management Fleet Management solution to streamline work flows and improve service delivery by getting them to the right place at the right time with the information they need to do their job correctly the first time. Enhanced features, such as collaboration tools, allow technicians to optimize efficiency by communicating and working as a team to respond rapidly to customer requests by finding who is nearest to them if they need a part or tool they don’t currently have or if they need help with an unexpected aspect to a job. The FieldMaster Technician allows mobile workers to: · View their daily tasks, see which are completed and which are still outstanding · Log their daily activities, such as starting/ending work, breaks, warehouse visits and refueling stops · Search for a specific or locate nearby team members when in need of assistance · View nearby team members in a list or map at any time · View contact information for team members · Search to find specific or view nearby key locations · View Daily Logs to see a report of the tasks and activities for the day. Note: FieldMaster Technician App will track location in high accuracy mode only for tracking feature enabled users, this will consume battery. Remember to logout from the application after work hours. Continued use of GPS running in the background can dramatically decrease battery life.

BCG’s Mobile Responder App adds offline functionality, personnel tracking, and quick form entry to our DisasterLAN (DLAN) emergency management software and other BCG software. IDEAL FOR: • Disaster Area Field Operations • Damage Assessments • Debris Management • Risk Assessments • Personnel Tracking With DLAN’s Mobile Responder App, emergency managers in the field can easily communicate essential information, including images and videos, with each other and back to the Emergency Operations Center (EOC) using their own mobile devices. CREATE CUSTOM FORMS & WORKFLOWS • Like other areas of DLAN, custom mobile forms and workflows can be created based on your needs • DLAN includes easy to use form creators - no programming skills required LEVERAGE USER DEVICES • The App can access cameras, photos, and GPS trackers within each user’s device • GPS tracking allows the app to track current and historical locations (breadcrumb trails) providing a simple, accurate, and cost-effective way to track personnel and see historical routes for vehicles, damage assessments, grid searches, and more • Any number of authorized users can download the mobile responder app with no per user charges ASSIGNED TASK MODE • Helps get field staff started on their daily duties quickly • When a user logs in the App automatically syncs and downloads all assigned tickets including: o Forms o Basic ticket data o Contact information • When tasks are completed, they are automatically published back to DLAN WORK OFFLINE • Work with any form offline • Save progress locally • Use “store and forward” capabilities to sync to DLAN when connection is re-established SYNC DATA WITH DLAN Once a form is synced with DLAN, they can be: • Posted to a ticket (manually or through automated workflows) • Submitted to the Risk & Resiliency module • Displayed in maps & dashboards • Included in reports & exported The Mobile App is designed to work with DLAN and other BCG software. Authorized credentials are required for login. For more information about DLAN, visit www.disasterlan.com.