FieldMaster Technician vs Maplytics Location Tracking

FieldMaster Technician is a business application that empowers mobile technicians who are using the Trimble Field Service Management Fleet Management solution to streamline work flows and improve service delivery by getting them to the right place at the right time with the information they need to do their job correctly the first time. Enhanced features, such as collaboration tools, allow technicians to optimize efficiency by communicating and working as a team to respond rapidly to customer requests by finding who is nearest to them if they need a part or tool they don’t currently have or if they need help with an unexpected aspect to a job. The FieldMaster Technician allows mobile workers to: · View their daily tasks, see which are completed and which are still outstanding · Log their daily activities, such as starting/ending work, breaks, warehouse visits and refueling stops · Search for a specific or locate nearby team members when in need of assistance · View nearby team members in a list or map at any time · View contact information for team members · Search to find specific or view nearby key locations · View Daily Logs to see a report of the tasks and activities for the day. Note: FieldMaster Technician App will track location in high accuracy mode only for tracking feature enabled users, this will consume battery. Remember to logout from the application after work hours. Continued use of GPS running in the background can dramatically decrease battery life.

When the user opens the app for the first time, they will be prompted to enter their Dynamics 365 (CRM) credentials. Once the credentials are entered, the app will log in to the CRM programmatically. Initially, the app will ask for user consent to access their location. As the user moves around in the field, the app will track their live location and update this information in a designated table within Dynamics 365. The app will display the user's live location on a map on their mobile device and will continuously update this location in Dynamics CRM. To ensure accurate tracking, the app requires background services, allowing it to monitor the user's live location even while they are traveling. Overall, this app serves a straightforward purpose: to capture the user's location and update it in Dynamics 365.