PingID vs Consumer Goods Cloud
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PingID
This app enhances login security and verifies user identities. It also functions as a digital wallet for managing digital identities securely. Administrators benefit from mission-critical security features, and offline support is available.
- User identity verification
- Digital wallet for identity management
- Mission-critical security for administrators
- Offline support
- Seamless integration with PingOne ecosystem
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The PingID® mobile app is a user-friendly solution designed to enhance login security and verify end users’ identities. Additionally, it serves as a digital wallet, enabling secure storage and management of digital identities. The app offers mission-critical security features for administrators and provides offline support for scenarios where a device lacks signal. The PingID mobile app integrates seamlessly with PingOne®, PingFederate®, PingOne Verify®, and PingOne Credentials®. Before installation, please ensure your organization has licensed PingID, PingOne Verify, or PingOne Credentials. For more information, contact your administrator or Ping Identity support.
Consumer Goods Cloud
Empower retail execution with an offline mobile app for order taking and sales team support. Gain clear visibility into field activities and manage tasks efficiently. Features include pricing, surveys, asset management, and payment collection.
- Offline order taking
- Promotion driven orders
- In-field activity visibility
- Penny Perfect Pricing
- Conditional Surveys
- Asset Management
- Payment Collection
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Deliver the perfect store with the Consumer Goods Cloud offline mobile app for retail execution. Direct and indirect customers can now take orders fully offline while promotion driven orders will help sales teams up-sell. Reps can also focus on the tasks at hand with clear visibility to all of their in-field activities using an aggregated view of the most relevant, actionable information on your mobile device. Features Include: * Offline Penny Perfect Pricing * Conditional Surveys * Asset Management * Payment Collection * Inventory & Quotas * Live Reporting * Substitution Management * Gamification * Team Supervision * Customer Segmentation For the second year in a row, Consumer Goods Cloud was awarded Best-In Class distinctions by the Promotion Optimization Institute. In 2022, Salesforce was awarded distinctions in the functional areas of: Connected Enterprise, Data Visualization, Social Selling, Virtual Calls/Telesales
Screenshots
Verdict
The clearest difference is rating: PingID at 2.2 against Consumer Goods Cloud's 2.0. PingID also leads on ratings volume (367 vs 28) and chart position (#51 vs unranked). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PingID holds the better App Store score, 2.2 against 2.0. That said, the two scores are not equally well evidenced: PingID has 367 ratings behind it against 28, so its average is the more settled of the two. Written reviews point the same way: 20% of PingID's written reviews are positive against 18% of Consumer Goods Cloud's.
Both ship on a similar rhythm, roughly every 6 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | PingID | Consumer Goods Cloud |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (367 ratings) — better | 2.0 (28 ratings) |
| Positive reviews | 19.7% of reviews — better | 18.2% of reviews |
| Number of ratings | 367 — better | 28 |
| Update frequency | Every 6 weeks | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #51 — better | — |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 16.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 70 MB | 97 MB |
| Age rating | 4+ | 4+ |
| Developer | Ping Identity Corporation | salesforce.com |
Customer experience
PingID
Consumer Goods Cloud
Bugs and requests
PingID
Reported bugs
4 issues- Incorrectly identifies devices as jailbroken
- Fails to send push notifications consistently
- Camera issues when trying to scan QR codes
- Compatibility problems with newer iOS versions
Requested features
4 requests- Ability to add new devices easily
- Landscape mode support for iPad
- Customizable alert sounds
- Faster authentication process
Consumer Goods Cloud
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PingID
No in-app purchases
Consumer Goods Cloud
No in-app purchases
Questions
Is PingID free?
Is Consumer Goods Cloud free?
Which has better reviews, PingID or Consumer Goods Cloud?
Do PingID or Consumer Goods Cloud have ads?
Which is updated more often, PingID or Consumer Goods Cloud?
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