PingID Reviews: Is It Legit?

PingID
PingID
Ping Identity Corporation

Customer Experience

Positive experience19.7% of reviews
Neutral6.1% of reviews
Negative experience74.2% of reviews

~ Based on 492 written reviews from the US App Store.

What users say about PingID

Is PingID Safe?

PingID does not appear safe based on available data. AppsHunter Safety Score for PingID is 44/100.

This assessment is based on 435 user ratings, with an App Store average of 2.2/5.

Safety Analysis

25.2% of ratings point to a safe experience
3.9% of ratings suggest some concerns
70.9% of ratings point to a risky experience

~ Based on 409 App Store ratings for PingID.

Is PingID Legit?

PingID appears to be a legitimate app. AppsHunter Legitimacy Score for PingID is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Impossible

I guess I am locked out of checking flights since I cannot get authorized on my iPad today while out of town. Why do you use PingIID when it is impossible to figure out how to load it?

Downloaded for work, it doesn’t work

I had to download this for my work from home job. Half of us couldn’t get connected to our work organization because of a delay via PingID. The app doesn’t suggest anything is wrong or give any guidance on what to do. It appears to be working fine, yet it isn’t according to the tech support at my company.
Show more

Horrible horrible horrible

As you could tell from the title, this program is pretty bad. Every time I sign in, it brings me to a page about how many devices I have signed up for ping and if I want to add another. There’s no way for me to click “no,” I just have to fully exit out and RESIGN IN AGAIN. supposed to make sign in faster but it just doubled the amount of time it takes. BOO!
Show more

Okay

It’s fine. I haven’t experienced the delays that other people noted.

However, there’s absolutely no reason the “keyboard” doesn’t automatically pop up when you tap the notifications. Adding taps for no reason is super annoying.

Dark Mode Please

This app works fine for me - never a problem!

I would ask that a dark mode option be made available!!

Useless app

Another useless Authenticator app that causes non stop problems with payroll. If I could give it 0 I would.

Meh

Update: One star now because instead of making it lower-drag, you pop-up a request to enable notifications that covers the 2FA number.

Easy enough to use, but don't be so high-drag. Don't make us wait for the dumb animated ID logo, and don't make us click-through on an organization if there's only one present.
Show more

Taking too much time

Taking too much time to open the requests.

Watch App Doesn’t Work

“Can’t get passcode.”

Horrible

I can’t sign in. It constantly runs out of time. I really hope my company gets rid of this. I can’t get info on my phone anymore.

Just add Dark Mode

For the love of all that is holy, please add Dark mode already.

Surely it’s not too difficult to give users the simple option to toggle dark mode On/Off

I am forced to use the app for work during night shifts and my eye balls will forever be grateful to you.

难用

巨垃圾软件无比

it needs to be revamp

it needs work

Meh

Easy enough to use, but don't be so high-drag. Don't make us wait for the dumb animated ID logo, and don't make us click-through on an organization if there's only one present.

Inconvenient

Poorly designed and inconvenient

It works it’s just incredibly unintuitive

This app generally works…..IF people know how to use it. I take call after call after call of people who don’t know how to use it or don’t understand what they need to do.

I would love more just in time training that gave better information like “if you add a second device you won’t have to call your service desk if you get a new phone” or something similar.

Or putting the devices section on the main Home Screen when they login so they don’t have to tap to get to it.

These are the kinds of things that might make the devices way more intuitive and therefore much better overall.
Show more

slow

takes forever to receive notification

More taps after update!

Following Apple’s trend of making users tap more places to achieve the same task. If there’s only one item in the list, automatically select it!!

More taps after update!

Following Apple’s trend of making users tap more places to achieve the same task. If there’s only one item in the list, automatically select it!

Update added an extra click to view code

If there’s a single organization configured in the app, why not just open it automatically. Please get rid of any animations and focus on efficiency. I just need 6 digits. No need to complicate things. Maybe also consider an opt-in setting to auto copy the code to the clipboard. On Apple devices, you would just open the app then paste the code on a nearby Apple computer.
Show more