PingID vs Zscaler Client Connector
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PingID
This app enhances login security and verifies user identities. It also functions as a digital wallet for managing digital identities securely. Administrators benefit from mission-critical security features, and offline support is available.
- User identity verification
- Digital wallet for identity management
- Mission-critical security for administrators
- Offline support
- Seamless integration with PingOne ecosystem
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The PingID® mobile app is a user-friendly solution designed to enhance login security and verify end users’ identities. Additionally, it serves as a digital wallet, enabling secure storage and management of digital identities. The app offers mission-critical security features for administrators and provides offline support for scenarios where a device lacks signal. The PingID mobile app integrates seamlessly with PingOne®, PingFederate®, PingOne Verify®, and PingOne Credentials®. Before installation, please ensure your organization has licensed PingID, PingOne Verify, or PingOne Credentials. For more information, contact your administrator or Ping Identity support.
Zscaler Client Connector
This application provides secure internet access and private access to corporate resources for mobile devices. It creates a secure tunnel to a cloud security platform, offering consistent security across devices without user intervention. It's designed for enterprise use with an active subscription.
- Zscaler Internet Access
- Zscaler Private Access
- Secure HTTP tunnel
- Cloud security platform connection
- One-step enrollment
- MFA via SAML support
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The Zscaler App for iOS includes both Zscaler Internet Access and Zscaler Private Access modules. Mobility has raised business productivity, but it’s brought its share of issues, as well. One of the biggest challenges is the need to provide complete, consistent security across devices that you may not own. The majority of web traffic from mobile devices comes from apps, not from standard browsers, so threats may not even be visible to traditional security appliances. Note: Zscaler App is used with an active enterprise subscription to Zscaler's Mobile Security service. Please follow instructions from your IT organization to use this app. Zscaler App automatically creates a lightweight HTTP tunnel that connects the user’s endpoint to Zscaler’s cloud security platform with no need for PAC files or authentication cookies. The Zscaler Cloud Service delivers one-step enrollment, with multifactor authentication support via SAML. If you are an end-user and have issues or concerns, please reach out to your organizations support. Client Connector does not collect any personal information about you, or your device, however traffic your device sends to websites and SaaS applications is visible by your company administrators.
Screenshots
Verdict
The clearest difference is rating: Zscaler Client Connector at 2.5 against PingID's 2.1. Zscaler Client Connector also leads on iOS requirement (14.0 vs 16.0). PingID's advantage is chart position (#42 vs unranked) and ratings volume (427 vs 140). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Zscaler Client Connector holds the better App Store score, 2.5 against 2.1. Both are backed by a comparable volume of ratings — 427 and 140 respectively. Written reviews point the same way: 20% of PingID's written reviews are positive against 25% of Zscaler Client Connector's.
PingID ships an update every 6 weeks, Zscaler Client Connector monthly. Both last shipped on October 24, 2026.
| Parameter | PingID | Zscaler Client Connector |
|---|---|---|
| Price | Free | Free |
| Rating | 2.1 (427 ratings) | 2.5 (140 ratings) — better |
| Positive reviews | 19.8% of reviews | 24.5% of reviews — better |
| Number of ratings | 427 — better | 140 |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #42 — better | — |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, iPod |
| Requires iOS | 16.0 | 14.0 — better |
| Further details — not scored | ||
| Size | 65 MB | 45 MB |
| Age rating | 4+ | 4+ |
| Developer | Ping Identity Corporation | Zscaler Inc |
Customer experience
PingID
Zscaler Client Connector
User reviews
PingID
From 427 App Store ratingsWhat we love
- 🚀 Easy to use
- 🔒 Secure login process
- 👍 Convenient with Apple Watch
- 🚀 Fast authentication
Room to improve
- 🐛 Unreliable, often doesn't work
- 🤯 Frustrating and confusing to set up
- 🤖 Poor user interface and UX
- 🔒 Overly intrusive permissions
- 🔋 Drains battery quickly
Zscaler Client Connector
From 140 App Store ratingsWhat we love
- 👍 Works as intended
- 🔒 Secure access to resources
- 🚀 Fast internet access
- 👍 Seamless operation
- 👍 Minimal battery impact (recent)
Room to improve
- 🔋 Drains battery significantly
- 🐛 Connection issues (frequent disconnects)
- 🐛 App crashes (CarPlay)
- 🐛 Conflicts with other apps
- 🐛 VPN won't turn off
Bugs and requests
PingID
Reported bugs
4 issues- Incorrectly identifies devices as jailbroken
- Fails to send push notifications consistently
- Camera issues when trying to scan QR codes
- Compatibility problems with newer iOS versions
Requested features
4 requests- Ability to add new devices easily
- Landscape mode support for iPad
- Customizable alert sounds
- Faster authentication process
Zscaler Client Connector
Reported bugs
47 issues- Blocks regular use items like Amazon Music
- Battery draining too fast
- Fails to connect multiple times
- iPhone behaving erratically after install
- Battery draining very fast and restarting frequently
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- CarPlay crashes
- Conflicts with many other apps
- Drains battery in the background
- VPN always on and consuming lot of battery
- Cannot turn off VPN
- Client connects/disconnects often
- Local servers throttle traffic
- VPN always on
- VPN not turning off despite user action
- Automatically reconnects
- Connection unstable
- Does not maintain connection
- Has to re-authenticate regularly
- Says connected but isn't
- Doesn't work well with Zoom meetings
- Shows no internet access sometimes
- Disconnects Wi-Fi and uses LTE
- Refuses to connect to VPN when offline
- Shows as 'Connected' but no connections allowed
- VPN on demand not communicating with app
- Unable to uninstall
- VPN always shows connected when disconnected
- Takes hours to connect to internet and get authenticated
- Slows down connection to pre-broadband speeds
- SSL inspection issues
- Unable to stream radio services
- Update may break internet completely
- Custom certificate issues
- Takes forever to log out
- Logging out does not work
- Post SSO login redirects to homepage
- App will not connect at all
- Connected once, then never again
- Cannot log back in
- Internet security tab says disabled
- iPad has completely broken down
- Cannot search anything up
- Takes too long to download
- Won't let me login
- Consumes a lot of battery
- Version 1.8.5 cannot connect
- Zscaler over speedtest
Requested features
7 requests- Improve battery optimization
- Simplify VPN on/off controls
- Address backend issues
- Provide clearer error messages
- Improve app stability on iOS
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- Allow disabling VPN without full logout
- Optimize performance for older devices
In-app purchases
PingID
No in-app purchases
Zscaler Client Connector
No in-app purchases
Questions
Is PingID free?
Is Zscaler Client Connector free?
Which has better reviews, PingID or Zscaler Client Connector?
Do PingID or Zscaler Client Connector have ads?
Which is updated more often, PingID or Zscaler Client Connector?
Other comparisons
