Austin 311 vs MyBluebonnet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Austin 311
Access City services and information easily. This app helps you connect with the City of Austin for various needs, contributing to its goal of becoming a well-managed city.
- Access city services
- Access city information
- Connect with City of Austin
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Austin 3-1-1 provides uncomplicated access to City services and information and is aligned with the City of Austin's goal to become the best managed City in the country.
MyBluebonnet
Manage your electricity account with this app. View your balance, pay your bill securely, and track your energy usage. Report outages and receive important alerts.
- Account balance and due date viewing
- Secure bill payment
- Automatic payment management
- Paperless billing options
- Energy usage tracking
- Outage reporting and map
- Contact information updates
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Bluebonnet Electric Cooperative’s free mobile app gives residential and commercial members fast, simple access to their accounts, allows them to securely pay their bill, and provides a number of other valuable tools to help them monitor and manage their energy use and costs. Members can view current account balance and due date, manage automatic payments, switch to paperless billing and modify payment methods. They also can track previous electric use and costs. They can view energy use to identify high usage trends. They can report outages, view the outage map, receive alerts on energy use and outages and access other important, helpful tools on their smartphones and mobile devices. Members can update their contact information, monitor news that may affect their service and manage login information. It’s part of Bluebonnet’s pledge to continually seek new ways to provide safe power and effective, efficient member services.
Screenshots
Verdict
The clearest difference is rating: MyBluebonnet at 3.3 against Austin 311's 2.3. MyBluebonnet also leads on iOS requirement (17.0 vs 26.0). Austin 311's advantage is update cadence (fortnightly vs every 2 months). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyBluebonnet holds the better App Store score, 3.3 against 2.3. Both are backed by a comparable volume of ratings — 56 and 36 respectively. Written reviews complicate that: 27% of Austin 311's written reviews are positive against 21% of MyBluebonnet's, so the app with the better star average is not the one people write more warmly about.
Austin 311 ships an update fortnightly, MyBluebonnet every 2 months. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.
| Parameter | Austin 311 | MyBluebonnet |
|---|---|---|
| Price | Free | Free |
| Rating | 2.3 (56 ratings) | 3.3 (36 ratings) — better |
| Positive reviews | 27.0% of reviews — better | 21.4% of reviews |
| Number of ratings | 56 — better | 36 |
| Update frequency | Fortnightly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 26.0 | 17.0 — better |
| Further details — not scored | ||
| Size | 11 MB | 29 MB |
| Age rating | 4+ | 17+ |
| Developer | City of Austin | Bluebonnet Electric Cooperative |
Customer experience
Austin 311
MyBluebonnet
In-app purchases
Austin 311
No in-app purchases
MyBluebonnet
No in-app purchases
Questions
Is Austin 311 free?
Is MyBluebonnet free?
Which has better reviews, Austin 311 or MyBluebonnet?
Do Austin 311 or MyBluebonnet have ads?
Which is updated more often, Austin 311 or MyBluebonnet?
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