What’s the point
I downloaded the app to report a bunch of commercials cars parked outside of my apartment, some blocking fire hydrants or just blocking the dumpster area but so far nothing has been done and by the way other reviews have also reported the same it looks like it never will so what’s the point of this app? There’s no enforcement at all so anyone can just park where they feel like it I guess
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It does what it’s supposed to do
This is not an app to report a power outage or needing the police to come or anything like that – it’s just for reporting things like debris in the road, dead animals, etc. Stuff you would normally call 311 about. If you have a power outage, the Austin Energy app is great for that.
My only complaint is that one time I reported an unsafe new traffic pattern and they closed it as inspected no action required, but lo and behold two months later they fixed it. I wish I knew if they had planned to fix it before or they thought they didn’t have to fix it and then enough people complained and then they did. Just curious.
My only complaint is that one time I reported an unsafe new traffic pattern and they closed it as inspected no action required, but lo and behold two months later they fixed it. I wish I knew if they had planned to fix it before or they thought they didn’t have to fix it and then enough people complained and then they did. Just curious.
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App Keeps Crashing
App keeps crashing. Even after deleting and reinstalling the app and making sure it’s running on the latest version on IPhone 16 Pro - seems like during ACL weekend it maybe over loaded.
Horrible functionality
App crashes when you try and use the search feature on the frequently reported link.
Clunky, sure. But the BEST WAY to contact COA
Forget phone calls and emails, this 311 app is the BEST way to contact City of Austin about issues. Whether or not your issue ultimately gets resolved, submissions to this app always get a quick response so it's so worth downloading and using.
