Comparison

UCLA Health vs Hope Virtual

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

UCLA Health

Access UCLA Health services from your mobile device. Search for providers, get directions to locations, manage your health records, and find immediate care. Schedule appointments and access health education resources.

Highlights
  • Provider search
  • Location directions and maps
  • Health records access
  • Immediate care finder
  • Appointment scheduling
  • Health news and videos
Features
Read full description

You can now access UCLA Health from your phone! The UCLA Health app allows you to search for a UCLA Health provider, get directions and maps to more than 270 locations across Southern CA, access your health records, find immediate care locations, access medical services and clinical trials, read the latest health news, and watch our webinars and health education videos. You can also schedule online with a primary care physician or request an appointment with a UCLA specialist.

About

Hope Virtual

Connect with City of Hope oncology experts for scheduled virtual visits. Discuss your diagnosis, treatment options, and receive support from your mobile device. Include family or caregivers in your consultations for comprehensive care.

Highlights
  • Virtual oncology expert consultations
  • One-on-one video visits
  • Multiway video for family/caregivers
  • Discuss diagnosis and treatment
  • Optional Apple Health data sharing
Features
Read full description

Connect with a City of Hope oncology expert directly and securely –– all from your mobile device. Through a scheduled visit, you can access your City of Hope physician with ease A cancer diagnosis can be scary. HopeVirtual from City of Hope is available to you as a City of Hope patient. HopeVirtual Highlights: One-on-one or multiway video to include your family members or caregivers in your visit HopeVirtual wants to make sure you can connect with your City of Hope physician conveniently. You have a trusted partner in your cancer care to turn to for your cancer journey. During your scheduled visit, you can ask questions about your diagnosis, get help understanding treatment choices or get support and information to help prepare for your next visit. With just a few clicks, you will be connected with your expert focused on your type of cancer. You can choose to speak alone with a qualified physician, or you can enable multiway video so that your loved ones can participate in the conversation. About City of Hope: City of Hope is a leading research and treatment center for cancer, diabetes and other life-threatening diseases. Designated as a comprehensive cancer center, the highest recognition bestowed by the National Cancer Institute, City of Hope is also a founding member of the National Comprehensive Cancer Network, with research and treatment protocols that advance care throughout the nation. Our scientists work with doctors to treat both the physical and emotional needs of our patients. By attending to the individual, not just the illness, your life afterwards can be fuller and more rewarding. At City of Hope, we combine science with soul to make medical miracles every day. If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.

Screenshots

UCLA Health3 screens
Hope Virtual4 screens

Verdict

The call

The clearest difference is review sentiment: Hope Virtual at 83% against UCLA Health's 47%. Hope Virtual also leads on rating (4.9 vs 4.7) and iOS requirement (13.0 vs 15.0). UCLA Health's advantage is ratings volume (7K vs 413). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Hope Virtual holds the better App Store score, 4.9 against 4.7. That said, the two scores are not equally well evidenced: UCLA Health has 7K ratings behind it against 413, so its average is the more settled of the two. Written reviews point the same way: 47% of UCLA Health's written reviews are positive against 83% of Hope Virtual's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 4 months. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.

Scorecard4 real differences · 6 level
UCLA Health versus Hope Virtual: the parameters behind the verdict, then further details
ParameterUCLA HealthHope Virtual
PriceFreeFree
Rating4.7 (7K ratings)4.9 (413 ratings) — better
Positive reviews46.7% of reviews83.3% of reviews — better
Number of ratings7K — better413
Update frequencyEvery 4 monthsEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.013.0 — better
Further details — not scored
Size32 MB79 MB
Age rating12+17+
DeveloperUCLA HealthCity of Hope

Customer experience

UCLA Health

All ratings6,982 ratings
Positive91.9%
Neutral2.4%
Negative5.7%
Written reviews60 reviews
Positive46.7%
Neutral8.3%
Negative45.0%

Hope Virtual

All ratings413 ratings
Positive98.5%
Neutral1.0%
Negative0.5%
Written reviews6 reviews
Positive83.3%
Neutral16.7%
Negative0.0%

Bugs and requests

UCLA Health

Reported bugs

3 issues
  • Login issues and account lockouts
  • Inability to access medical records
  • Unreliable appointment scheduling

Requested features

4 requests
  • Improve mobile app navigation
  • Allow direct communication with doctors
  • Simplify login and account management
  • Provide more self-service options

Hope Virtual

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

UCLA Health

No in-app purchases

None

Hope Virtual

No in-app purchases

Questions

Is UCLA Health free?
UCLA Health is free to download, with no in-app purchases.
Is Hope Virtual free?
Hope Virtual is free to download, with no in-app purchases.
Which has better reviews, UCLA Health or Hope Virtual?
Hope Virtual is rated higher. UCLA Health averages 4.7 out of 5 from 7K ratings, while Hope Virtual averages 4.9 from 413 ratings.
Do UCLA Health or Hope Virtual have ads?
Neither UCLA Health nor Hope Virtual shows ads.
Which is updated more often, UCLA Health or Hope Virtual?
UCLA Health ships an update every 4 months, and Hope Virtual every 4 months. Most recently, UCLA Health was updated on November 1, 2026 and Hope Virtual on November 6, 2026.

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