Appointments don’t work
No one calls to confirm or schedule.
App is dead
Dead app
Online MD Visit
The Doctor covering from my PCP, was punctual for my visit online and she was very helpful.
Too Much Bureaucracy
I’ve got COVID. I’ve been sick for two days. I need my doctor to phone in a prescription to my pharmacy but UCLA insists we have a video conference. He’s not available so apparently I’m getting some doctor I don’t even know and it hasn’t been explained to me if this person is FaceTiming me or is it through the portal, do we do it by phone or do I have to be at my computer. This is very simple, why are you making it so goddam complicated? I’m not trying to get some dangerous narcotic! I just want the COVID medicine!
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Mobile not easy to navigate
Thanks
I can’t find my health info
The app is all messed up on iPad and I can’t find my health info nor contact my doctor
Wonderful Doctors
While the “good old days” of direct contact with doctors was great, as online portals go, this one works better than others. The staff are always patient and respectful, and quite friendly. I trust the doctors’ affiliation with such a great institution.
Bill Callahan
Love all friendly, talented and caring people who help us at UCLA orthopedic hospital
Lifesaver
Thank God for UCLA Health! They’ve saved my life!
Bitterly Disappointed
I called UCLA on Monday March 27, 2023 with covid asking if my doctor could prescribe any medication. I had to call back later in the day after not receiving any response from UCLA. I finally heard from UCLA after 4:00 pm on Monday. A tele visit was scheduled for 9:30 am on Tuesday March 28,2023. I signed in and waited for 20 minutes before terminating the call as the doctor was a no show. I called to complain about the no show on the appointment and then a doctor called me back . After I relayed my symptoms she offered a medication with possible side effects that I do not care to risk. I am very disappointed at how non- responsive UCLA has been. Having UCLA as a treatment facility is akin to having no doctor at all. Thank you for a very open display of incompetence and unresponsive personnel. Beth Kooyman
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The best
As the title. The best
You can’t reply to messages
You can’t reply to messages after a day, making timely back and forth communication very difficult!
Where are my labs?
Please let me log in so I can get my lab results
Obnoxious
Keeps sending me their blog. I have no way of turning it off.
Poor Design and Use of EPIC EHR
I use both the UCLA and Cedars version of EPIC’s Electronic Health Record. UCLA’s has more information, like health blogs, but it just makes it more difficult to navigate the portal and get information that’s relevant to me.
Z Best
Go UCLA………
It’s been the Very Best and still the Very Best
Thank You UCLA………
Don K.
It’s been the Very Best and still the Very Best
Thank You UCLA………
Don K.
One of the best
Very good app and user friendly
I like that human touch
Why should I have to do everything online ?
Not everyone has internet access.
Not everyone has internet access.
Blog review
I’m very happy with the Ucla medical site.
I like reading the blog for its personal stories.
I like reading the blog for its personal stories.
Beautiful Tribute So Touching On Dr. Ronald Busuttil
I loved the beautiful tribute to Dr. Ronald Busuttil in the UCLA blog.
I am so glad that I happened to see it.
Dr. Busuttil is such a special surgeon.
He has saved countless lives. He is truly wonderful and deserves all the accolades and more.
I wish him all the best in his retiring. I am so deeply honored to have met him at time in my life where he was so instrumental.
Thank you Dr. Busuttil,
Warmly and fondly and with so much gratitude,
Eileen Golestani
I am so glad that I happened to see it.
Dr. Busuttil is such a special surgeon.
He has saved countless lives. He is truly wonderful and deserves all the accolades and more.
I wish him all the best in his retiring. I am so deeply honored to have met him at time in my life where he was so instrumental.
Thank you Dr. Busuttil,
Warmly and fondly and with so much gratitude,
Eileen Golestani
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