Optimal Second Sight vs LINE WORKS

■ カメラ映像の共有でサポートをスマートに！ 「Optimal Second Sight」はiPhone,iPadのカメラを用いることで、あなたの目の前の電化製品やその他の状況をオペレーターへリアルに伝えることができます。 またオペレーターからマニュアルや手順を受け取って作業のサポートを受けることができます。 ■ サポートセンターの方へ 「Optimal Second Sight」ではお客様やフィールドエンジニアの目の前の環境を、相手の持つiPhone,iPadのカメラを通じて把握することができます。 サポートの実施にはオペレーターツールを利用するご契約が別途必要です。弊社までお問い合せください。 ■ 機能 - クライアントからのカメラ映像共有 - 音声通話 - スナップショット - クライアントからの高画質画像送信 - オペレーターからの赤ペン指示 - オペレーターからのゆびさし指示 - オペレーターからの移動指示 - オペレーターからのメッセージ通知　※1 - オペレーターからの資料共有　※1 - オペレーターからのWebページ共有　※1 ※1　Windows 版オペレーターツールからのみ対応 ■ 動作環境 - インターネットに接続されており、HTTP,HTTPS通信が可能なこと。 - 端末にカメラが搭載されていること。 ■ 注意事項 サポートを行うにはオペレーターツールを利用するご契約が別途必要です。

LINE WORKS is the only business chat platform that maintains the familiar usability of LINE while providing the high-level security and management features required in a professional environment. It enables real-time information sharing not only for desk workers but also for frontline staff. In addition to core functions like chat, bulletin boards, calendars, and task management, it offers flexible integration with external services such as attendance management and payment systems. Furthermore, by connecting with advanced AI products from the LINE WORKS family, users can automate business processes and generate meeting minutes effortlessly. ■ Key Features [Talk] Retains the same intuitive interface as LINE. Share stickers, photos, and videos. Connect securely with individual LINE users. [Board] Post announcements to specific departments or the entire organization. Track "read" status to prevent communication gaps. [Calendar] Check participants' availability and easily manage team schedules. [Tasks] Assign tasks with specific owners and deadlines directly from chat conversations. [Survey] Create and distribute polls or RSVP requests easily from mobile devices. [Contacts] Always synced with the organizational structure, allowing you to view members instantly during reassignments or team changes. [Email] Includes business-essential features like read receipts and reminders (Advanced Plan Only). [Drive] Manage files safely and efficiently with secure online storage (Available as an optional add-on or with the Advanced Plan). ■ Main Characteristics The Only Business Chat that Connects with LINE: Communicate securely with individual customers and partners on LINE within a protected environment. Familiar Usability: No training required; anyone can start using it immediately. External Service Integration: Enhance convenience by linking with attendance, payroll, and payment systems. Product Ecosystem: Improve efficiency by integrating with AI meeting minutes and AI assistants. International Security Standards: Comprehensive management features including log management and remote data deletion. ■ Recommended for Companies That Want To: Communicate with customers/partners on LINE under a robust security framework. Accelerate information sharing with frontline employees and store staff. Streamline operations by linking chat with existing systems (attendance, expenses, etc.). Promote digitalization and DX through AI-driven automated minutes and responses. Consolidate multiple tools into one to reduce costs and improve convenience. Official Website: https://line-works.com/en/