Optimal Second Sight vs Virtual Number for WA Business

■ カメラ映像の共有でサポートをスマートに！ 「Optimal Second Sight」はiPhone,iPadのカメラを用いることで、あなたの目の前の電化製品やその他の状況をオペレーターへリアルに伝えることができます。 またオペレーターからマニュアルや手順を受け取って作業のサポートを受けることができます。 ■ サポートセンターの方へ 「Optimal Second Sight」ではお客様やフィールドエンジニアの目の前の環境を、相手の持つiPhone,iPadのカメラを通じて把握することができます。 サポートの実施にはオペレーターツールを利用するご契約が別途必要です。弊社までお問い合せください。 ■ 機能 - クライアントからのカメラ映像共有 - 音声通話 - スナップショット - クライアントからの高画質画像送信 - オペレーターからの赤ペン指示 - オペレーターからのゆびさし指示 - オペレーターからの移動指示 - オペレーターからのメッセージ通知　※1 - オペレーターからの資料共有　※1 - オペレーターからのWebページ共有　※1 ※1　Windows 版オペレーターツールからのみ対応 ■ 動作環境 - インターネットに接続されており、HTTP,HTTPS通信が可能なこと。 - 端末にカメラが搭載されていること。 ■ 注意事項 サポートを行うにはオペレーターツールを利用するご契約が別途必要です。

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